Organization : Public Security Police Force
Service Name : Entry & Exit Procedures For Macao Residents
City : Macau
Country : China
Website : http://www.fsm.gov.mo/psp/eng/EaEP_Normal.html
Entry & Exit Procedures For Macao Residents :
Introduction (Service Coverage):
1. After receiving the identity card (and the boarding pass during departure at the airport) from a Macao resident, the immigration officer at the border checkpoint immediately examines the card and verifies the identification of the holder.
Related : Public Security Police Force Registration For Automated Passenger Clearance System/e-Channel For Non-residents Macau : www.statusin.org/11784.html
The officer would also input the resident’s bio data to the computer either manually or through the Optical Character Reader. The identity card will be returned to the resident after it is confirmed that the information is correct.
2. Immigration officers conduct a preliminary examination of any Macao resident who fails to present an identity card or travel document upon entry or return to Macao because his/her identification document is lost or stolen outside Macao. Immigration officers also compose an application letter for verification of identity and capture fingerprints for the resident, whose entry will be permitted after the Immigration Department verifies his/her identity through the database shared by the Identification Bureau.
Service Provider:
Border checkpoints of the Immigration Department
Office Hours:
Border Checkpoint at the Border Gate 06:00 – 01:00 (next day)
Border Checkpoint at the Interior Harbour 08:00 – 16:30
Border Checkpoint at COTAI 08:00 – 20:00 (cargos) 24 hours (passengers)
Border Checkpoint at the Hong Kong – Macao Ferry Terminal 24 hours
Border Checkpoint at the Macao International Airport 24 hours
Border Checkpoint at the Taipa Ferry Terminal 24 hours
Border Checkpoint at the Zhuhai-Macao Cross-border Industrial Zone
00:00 – 07:00 (for mainland workers, students and Macao residents; no vehicles allowed)
24 hours (for pass holders)
Enquiry Methods:
In person: Immigration Department Office Building, Travessa Um do Cais de Pac On, Taipa, Macao
Tel: (853) 2872 5488
Fax: (853) 8897 0300
Email: sminfo@fsm.gov.mo
Required Documents:
1. Valid Macao Identity Card;
2. Boarding pass (for departure at the Macao International Airport).
Charge (or Tax) :
Free of charge
Quality Criteria:
10 seconds [Please see Remark]
Remark:
“Quality Criterion” refers to the time of processing required by service units (excluding time of waiting in a queue) calculated in the following manner:
1. From the moment when the service unit received the document;
2. Based on each document (excluding the procedure of checking more than one document or proof at Macau International Airport Border Checkpoint and Zhuhai-Macao Cross Border Industrial Zone Border Checkpoint).
Notification of Change of Address :
Introduction (Service Coverage) :
** According to Article 27 of Administrative Regulation No. 5/2003, persons granted “Residence Authorization” are required to notify the Immigration Department of any change of address within 30 days from the date of change. Failure to do so will incur a penalty.
Target Groups and Application Eligibility :
** Persons granted “Residence Authorization”
Application Approach :
** To notify the Immigration Department of the change of address in person, by a legal representative or by post.
Documents to be Presented :
** The original should be exhibited for authentication if a copy is submitted
Required Documents :
A. Notifying in person or by post :
1. Notification of Change of Address signed by the interested person;
2. Document indicating the new address (e.g.: copy of water bill, electricity bill, phone bill, etc. of the last 3 months);
3. Copy of interested person’s Macao Resident Identity Card.
B. Submitting documents by third party :
1. Documents 1-3 listed in Point A;
2. Copy of third party’s identification document.
C. Notifying by legal representative :
1. Documents 1-3 listed in Point A (Notification of Change of Address to be signed by the representative);
2. A certified letter of authorization;
3. Copy of representative’s identification document.