Organization : Citibank Australia
Service Name : Check Credit Card Application Status Online
Country: Australia
Website : http://www.citibank.com.au/global_docs/check_app_status.htm
Credit Card Application Status:
Manage your application:
Managing your Citibank application couldn’t be easier. Here you’ll find useful information and links to complete an unfinished application, submit your supporting documents or track the status of your application.
Related : Citibank Register For & View eStatement Australia : www.statusin.org/11869.html
Complete an unfinished application:
If you would like to retrieve a saved credit card or loan application, simply enter your 17 digit Reference ID.
If you would like to retrieve a saved Citibank Plus, Citibank Online Saver or Citibank Ultimate Saver application, simply enter your Application Reference Number
Submit your supporting documents :
** To submit your supporting documentation for an application with a 17 digit Reference ID, click here. To submit your supporting documentation for an application with a 12 digit reference number, click the link in the confirmation email you received.
Check Credit Card Application Status Online:
1. You can track the status of your credit card or loan application at anytime, simply enter your 17 digit Application ID
Check Status : https://www.citibank.co.id/IDGCB/JSO/username/signon/flow.action?JFP_TOKEN=EMTDNZA3
2. You can track the status of your Citibank Plus, Citibank Online Saver or Citibank Ultimate Saver application at anytime, simply enter your Application Reference Number
Check Status : https://www.citibank.com.au/AUGCB/apfa/PreLoginstasq/Init.do
Retrieve a Saved Citibank Application :
** To retrieve your saved application (either for a Citibank Plus Application or Citibank Online Saver), please enter your application reference number which was sent to your email account.
** Enter Application Reference Number
** Click Continue Button.
Help desk:
If you need any assistance with your application or have any questions please call us on 13 24 84
FAQ :
How do I activate my card?
** To activate your card, simply sign onto Citibank Online and click the ‘Activate your card’ link which will display under your account details on the Account Summary screen.
** Enter the required One Time Pin (OTP), then select the card you want to activate, click ‘Activate’, then follow the prompts to activate your card.
How can I update my contact details?
** To change your contact details, simply sign into Citibank Online and click the ‘My Profile’ link. This will then display options to change your Contact Details, via an OTP (One Time PIN) login.
** Changes available to you will include; Email Address, Phone Numbers, Address, and your consent to be contacted by Citibank.
How do I register for Internet Banking (Citibank Online)?
** You can register online for Internet Banking in 5 easy steps :
** To start the process click on ‘First Time User – Register’ on citibank.com.au
** Select the card type you are registering, if you are registering both cards, please just choose one of them, they will be automatically linked
** Read and accept our Terms and Conditions
** Enter in the details on the screen, please keep your card near you – at this stage you will be asked to enter a One Time Pin (OTP) that you will receive on the mobile number you have registered with us
** Create a User ID and Password
** You will receive a confirmation of registration.
What do I do if I think someone has fraudulently used my card?
** If you think someone has fraudulently used your card, please contact one of our Customer Service Officers as soon as possible, at any time, via 13 24 84 or our international customer service number +61 2 8225 0615.
** One of our Customer Service Officers will review your recent transactions, block your account to stop any fraudulent activity and organise to issue you with a new card.
Contact Address :
Citi, GPO Box 40,
Sydney NSW 2001.