Organization : UK Visas & Immigration
Service Name : Sponsorship Management System (SMS)
Country: United Kingdom
Website : https://www.points.homeoffice.gov.uk/gui-sms-jsf/SMS-001-Landing.faces
Sponsorship Management System:
SMS is an online tool that allows you to administer your day-to-day sponsorship duties and activities, such as assigning certificates of sponsorship (CoS) and confirmation of acceptance for studies (CAS) and reporting changes to a migrant’s circumstances. SMS should be used for :
** managing your key personnel and licence details;
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** creating, assigning and viewing CAS/CoS;
** applying for and assigning restricted CoS;
** reporting activities relating to your sponsored workers and/or students;
** renewing your allocations and applying for additional CoS and/or CAS;
** applying for Premium customer service (if desired);
** applying for Tier 4 Sponsor status;
** tracking Premium, HTS and licence renewal applications; and
** paying for and tracking the progress of action plans.
Logging in and out of SMS:
** SMS can be accessed here. You should bookmark this link for ease of future access.
** To access SMS your organisation must hold a valid licence and you must be registered on the sponsor licence as either a Level 1 or 2 user.
** When a Level 1 user logs into SMS, they will see relevant messages posted by the Home Office, targeted by tier and category. The Level 1 user must read these messages before using SMS. Messages can also be viewed at any time by selecting the SMS message board link from the Licence summary, applications and services menu.
** For your security, SMS will log you out of your current session after 20 minutes of inactivity. If this occurs you can log in again, as normal. You should log out when you have completed your actions on SMS. To do this at any time, select Log out from the main menu; you should save any data before doing so.
** You MUST only have one instance (tab or window) of SMS open at any one time to avoid system anomalies and error messages.
User ID and password:
** When a sponsor licence application is approved, the first log in ID for SMS is sent by post to the Authorising Officer. The password is sent directly to the email address of the Level 1 user nominated in the sponsor licence application. It is the responsibility of the Authorising Officer to provide the login details to the Level 1 user.
** If your SMS account has been requested by an existing Level 1 user, they can obtain your user ID from the Manage Level 1 and 2 users screen (located in the Licence summary, applications and services menu item) in SMS. Once the request is approved, your password will be sent to you by email.
** Your user ID and password are for your use only and must be kept secure. You must never disclose your password to another person. The details of penalties that can be imposed for disclosing your password or any other breach of your sponsor duties can be found in the guidance for sponsors.
** If you enter an incorrect ID or password three times your account will be temporarily locked. You should try logging in again after 20 minutes. Both the user ID and password fields are case sensitive
Checking your licence details:
You should check the Licence summary function in SMS (located in the Licence summary, applications and services menu item) regularly to ensure your licence details are accurate. If your details are incorrect you must submit a request to change them.
Access to SMS:
The status of your licence can affect your access to SMS. If your licence has expired or has been revoked you will not be able to log in to SMS. The access details of each other licence status can be seen below:
Licensed and fully active:
Users can access all functions of SMS, relevant to the tiers and categories in which they are licensed. For example, a sponsor licensed in Tier 4 only can access all functions except those found in the Workers section.
Suspended, removed from the Tier 4 Sponsor register or Dormant:
Users can access SMS but cannot perform some functions, such as: requesting additional allocations; requesting renewal of a licence; applying for Premium customer service and a Basic Compliance Assessment; creating, assigning, exporting and viewing single or batches of CAS/CoS; providing bulk fee updates; or any restricted CoS functions.
B-Rated:
If you are a Tier 2 or Tier 5 licence holder and are currently B-rated you cannot apply for or assign restricted CoS.
Different user levels (1 and 2) also have restrictions:
** Level 1 users can access all applicable functions of SMS (subject to the above licence status restrictions).
** Level 2 users have restricted access and are unable to view and use the Licence summary, applications and services menu or Restricted CoS sub-menu within the Workers section. They also cannot view the message screen presented to Level 1 users upon logging in to the system. In additional, Level 2 users can only report against or view CoS and/or CAS which they own.