Name of the Organization : Bank Alfalah Ltd
Type of Facility : Get Transactions Status Via SMS
Location : Karachi
Country : Pakistan
Website : http://www.bankalfalah.com/
Related : Bank Alfalah VISA Debit/ ATM Card Pakistan : www.statusin.org/1258.html
Get Transactions Status Via SMS :
SMS Alert Service :
With our SMS Alerts Service, you can keep track of your transactions 24/7.
By simply calling our 24 hour Phone Banking at 111-225-111, you can subscribe to this service
By subscribing to the service, you can receive real-time SMS updates for transactions conducted on your Debit Card. It also helps you keep track of all your POS, ATM, in-branch and supplementary Card transactions as and when they are conducted.
How to Activate?
Click the below link to download the SMS Alert Subscription form and submit the same to your branch.
Download Here : https://www.bankalfalah.com/
Terms And Conditions :
Mobile Banking
1. In these Terms and Conditions, the following terms shall have the following meanings:
“Alerts” means the customized messages sent either by short messaging service / text (“SMS”) over the Customer’s mobile phone, email, or fax or any other modes of communication determined by the Bank from time to time.
“Bank” means any branch in Pakistan of ‘Bank Alfalah Limited’ with which the Customer’s Account is maintained;
“Customer’ means the person/entity that holds an Account with the Bank;
“Facility” means the SMS banking facility granted by the Bank (BANK ALFALAH LIMITED) to the holder(s) of any account and/or joint account and/or any other accounts or services as determined by the Bank from time to time (“Account{s}”) for access to information on Accounts as may be prescribed by the Bank from time to time and usage of products and/or services as may be made available and included on mobile phone by the Bank from time to time.
“MSP” means any mobile service provider through whom the Customer or the Bank receives the mobile services as notified by the Bank.
“PIN” means the 4 digit PIN as provided by the Customer for authentication / verification by bank of his / her identity. Customer will be able to obtain a range of financial information as determined by the Bank related to his/her relevant Account(s) through the use of PIN and such other means of identification assigned to the Customer in connection with the Account(s) and Facility.
“Service Provider (s)” definition includes but is not limited to MSPs, organizations or individuals whose services the bank uses in relation to SMS Banking Service in any capacity.
2. The Customer irrevocably authorizes the Bank to debit his / her Bank Accounts which have been prescribed by him / her at the time of registration for all transactions/services undertaken using mobile banking.
3. The Customer agrees that he/she is aware and accepts that mobile banking services offered by the Bank will enable him/her to execute any financial transaction using mobile phone within the limits prescribed by the Bank.
4. The Customer agrees that the Facility entitles him/her to use only a mobile phone registered in his/her name with the Mobile Service Provider and undertakes to use the facility only through the registered mobile number which has been used to register for the facility.
5. The Bank reserves the rights to offer the Facility to only those Customers who are availing service of a specific Mobile Service Provider.
6. The Customer shall be required to acquaint himself with the process for using the Facility and the Bank shall not be responsible for any error made by the Customer while using the facility.
7. The Bank reserves the right to decide what services may be offered, making additions/deletions to the services offered under the Facility at its sole discretion. The Customer acknowledges and agrees that the Bank may, in its sole and absolute discretion, without notice and from time to time add to, vary, alter, suspend or remove any part of or all of the Mobile Banking, or any function or feature of Mobile Banking, without giving any reason and without incurring any liability.
8. The instructions of the Customer shall be effected only after authentication of the Customer by verification of his/her USER ID and PIN or through any other mode of verification as may be stipulated at the discretion of the Bank.
9. It shall be the endeavor of the Bank to carry out the instructions received from the Customers promptly. However, the Bank shall not be responsible for delay/failure in carrying out the instructions due to any reasons whatsoever including failure of operational system or due to any requirement of law. The Customer expressly authorizes the Bank to access his / her Account information required for offering the services under the facility and also to share the information regarding his / her Accounts with the service provider / third party as may be required to provide the services under the facility.
10. The transactional details will be recorded by the Bank and these records will be regarded as conclusive proof of the authenticity and accuracy of transactions.
11. The Customer understands that the Bank may send rejection or cannot process the request messages for the service request(s) sent by the Customer which could not be executed for any reason.
12. The Bank shall make all reasonable efforts to ensure that the Customer information is kept confidential. However, the Bank shall not be responsible for any inadvertent divulgence or leakage of confidential Customer information for reasons beyond the control of the Bank.
13. The Customer expressly authorizes the Bank to carry out all requests/transactions purporting to have been received from his/her mobile phone and authenticated with his/her PIN without having to verify the authenticity of every request/transaction.
14. In the case of payment facilities like bill payment, the Customer shall be deemed to have expressly authorized the Bank to make the payment when a request is received from him/her.
15. It is the responsibility of the Customer to advise the Bank in writing of any change in his/her mobile number, mobile network, loss/theft of mobile phone/SIM, misuse or unauthorized use of his/her mobile phone, by contacting the Bank at the first possible instance at designated Help Line or the Account maintaining Branch.
16. It is the responsibility of the Customer to ensure the correctness of the information supplied by him/her to the Bank through the use of the Facility or any other method. In case of any discrepancy in this information, the Customer understands that the Bank will not be in any way responsible for action taken based on the information. The Customer may, in certain cases, request the Bank to stop the transfer or transaction by calling the designated helpline of the Bank. The Bank shall comply with the request only where it is operationally possible to do so and this shall vary from case to case. The Bank shall, at its sole discretion, decide whether it is possible to stop a transaction or transfer. The Customer shall agree to hold harmless and indemnify the Bank against any loss, costs, claims, damages, expenses, liabilities or proceedings, which the Bank may incur or suffer as a result of acting upon or delaying to act upon or refraining from acting upon the aforesaid stop payment instructions.
17. If the Customer notices an incorrect, erroneous or unauthorized transfer of funds using the Mobile Banking, whether on receipt of the periodic statement or otherwise or any other omission, the Customer must immediately inform the Bank at the designated helpline or the Account maintaining Branch.
18. The Bank and the Mobile Service Provider will conduct an investigation and report their findings to the Customer and correct any error, if so required, within ten Business Days.
19. The Customer can request for termination of the Facility by contacting the Bank. Notwithstanding the termination of the said facility, the Customer shall remain accountable for all the transactions made prior to confirmation of any such cancellation request on the Customer’s Account.
20. The Bank may, at its discretion, withdraw temporarily or terminate the Facility, either wholly or in part, at any time without giving prior notice to the Customer. The Facility may be suspended for any maintenance or repair work or in case of any emergency or for security reasons. The Bank shall endeavor to give a reasonable notice for withdrawal or termination of the facility but shall not be responsible if such an action has to be taken for reasons of security or emergency.
21. The Bank may also terminate or suspend the services under the Facility without prior notice if the Customer has violated the terms and a condition laid down by the Bank or the death of the Customer is brought to the notice of the Bank.
22. The Services being offered by the Bank shall be subject to charges as provided in the Schedule of Charges (SOC) of the Bank, which may be revised from time to time and communicated through revised/latest SOC. Further, the Customer shall be liable for payment of aforementioned services and/or such airtime or other charges which may be levied by the Telco or the Bank in connection with receiving the Alerts. In the event that the Customer is required to make any payment in connection with the use of the Services, the Bank shall have the right to debit the Customer’s Account(s) with the Bank. However, in case neither the customer pays the charges nor sufficient balance available in his/her account, the Bank reserves the right to suspend the Services without any prior notice.
23. The processing of registration form shall require a minimum of 5 days from the date of submission of dully filled registration form meeting all requirements.
24. By agreeing to the Terms and Conditions of Mobile banking, the Customer accepts the option to use the enhanced options, as and when they are made available by the Bank, which may include but not limited to; transferring of funds, making bill payments etc. Upon the Bank offering the enhanced options, the Customer shall be liable to pay the fees charged if any for the various enhanced options made available as per the banks Schedule of Charges.
25. The Bank for its employee/contractual staff will not be liable for : (a) any unauthorized use of the Customer’s PIN or (b) mobile phone number /instrument or unauthorized access for any fraudulent, duplicate or erroneous instructions given by use of the same; (c) acting in good faith on any instructions received by the Bank; (d) error, default, delay or inability of the Bank to act on all or any of the instructions; (e) loss of any information/instructions /Alerts in transmission; (1) unauthorized access by any other person to any information /instructions given by the Customer or breach of confidentiality.
26. The Bank shall not be concerned with and will not be held liable for any dispute that may arise between the Customer and the MSP and makes no representation or gives no warranty with respect to the quality of the service provided by the MSP or guarantee for timely delivery of the contents of each Alert.
27. The Customer accepts that all information /Instructions will be transmitted to and /or stored at various locations and be accessed by personnel of the Bank (and its affiliates). The Bank is authorized to provide any information or details relating to the Customer or his Account(s) to the MSPs or any other service providers so far as is necessary to give effect to any instructions.
28. The Customer hereby, agrees to abide by, without need of notice and express consent, any and all future modifications, innovations, amendments or alterations to these terms and conditions made by the Bank from time to time.
29. This terms and conditions shall be governed and construed in accordance with the laws of Pakistan whose courts shall be courts of competent jurisdiction.
30. The Customer accepts that the Bank shall not be responsible for any errors which may occur in spite of the steps taken by the Bank to ensure the accuracy of the information and the Customer shall not have any claim against the Bank in an event of any loss / damage suffered by the Customer as a consequence of an Inaccurate information provided by the Bank.
31. The Customer will be responsible for all transactions made through the use of his/her mobile phone, SIM card and PIN, regardless of whether or not such transactions are in fact entered into or authorized by him/her; and any financial loss/charges thus incurred will be payable by the Customer.
32. The Customer shall take all steps possible to ensure that his / her mobile phone is not shared with anyone and shall report any misuse/loss of the mobile phone or SIM card immediately.
33. The Customer shall keep the PINS confidential and-will not disclose these to any other person or will not record them in a way that would compromise the security of the services.
34. It will be the responsibility of the Customer to notify the Bank immediately if he / she suspects misuse of the PIN. He / she will also immediately initiate the necessary steps to change his / her PIN.
35. The Customer shall keep himself/herself updated with regard to any information/modification relating to the services offered under the facility, including the limits and frequency of permitted transactions, which would be publicized on the websites and at the branches. The Bank shall not be responsible if the Customer fails to do so.
36. The Customer shall be liable for all loss if he/she has breached the Terms and Conditions contained herein or contributed or caused the loss by negligent actions or a failure on his / her part to advise the Bank within a reasonable time about any unauthorized access to the Account.
For More Details: https://www.bankalfalah.com/