www.statusin.org

Name of the Organization : Dubai Electricity and Water Authority
Type of Facility : Online Electricity & Water Bill Payment
City : Dubai
Country : United Arab Emirates

Website : https://www.dewa.gov.ae/default.aspx

Online Bill Payment :

You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.

Related :

DEWA Dubai Electricity & Water Connection Getting Procedure : https://www.statusin.org/1806.html

You can utilize the following new services through our new and enhanced online portal:
** Pay Your Friend’s Bill
** Consumption Graph that provides a graphical representation of your Electricity and Water consumption.
** Real Time Integration i.e. payment will be reflected immediately into your DEWA Contract Account.
** Submit Tenancy Contract (UAE National Customers Only)
** You can Log a request or complaint to the concerned DEWA department directly. E.g. Request Change Land Lord details, High/ Low Consumption, National Tariff Query…etc
** Track the status of your request or complaint

New User :
Register & Pay Online : https://portal.dewa.gov.ae/irj/portal/anonymous/rnew

Registered User :
Login & Pay Online : portal.dewa.gov.ae/irj/portal/anonymous/ecaosa

View Bill/ Payment History :

Login and Click on the Bill/ Payment History link available in the Left Menu Bar. Just click the link and you can view last 13 months’ Payment and billing History.

Login & View : https://portal.dewa.gov.ae/irj/portal/anonymous/onbp

Need Billing/ Payment History For More Than 13 Months :
You can send an email to customercare [AT] dewa.gov.ae mentioning your Contract Account number and the period for which you require the Billing/ Payment History along with your valid ID.

Customer Care Contact Center :
DEWA has launched a round-the-clock contact center to serve you even better. You can call us at anytime of the day on the following number : +971-4-601-9999

FAQs :
What is the Maximum amount of single payment transaction that can be done through the online portal?
** Up to AED 200,000 can be paid at one time on the online portal
** If your outstanding bill is over AED 200,000, you can make multiple transactions to clear the outstanding amount.

How can I view my billing and payment history?
To view the last 12 months’ payment and billing history, visit the Transaction History page.
If I need to view my billing/ payment history for more than 12 months, what shall I do?
You can only view the latest 12 bills in the account

What are some of the ways to conserve water in daily life?
Believe it or not water can be saved or conserved by evaluating and making some changes in our life around. To view the Conservation tips, go to ‘Conservation Tips’.

What is Electricity and Water Conservation?
Preservation and protection of our Electricity and Water Conservation resources and reduced and wise use of the same is termed as Electricity and Water Conservation.

How to conserve Electricity and Water?
You can save Electricity and Water by following simple conservation tips. You can understand and implement it yourselves in your own homes, offices, factories and public places.

You can also watch live videos on conservation tips. DEWA facilitates and encourages you in enhancing your knowledge on conservation of electricity and water.