Name of the Organization : Zong
Type of Facility : Online Recharge Bill Payment
Country : Pakistan
Website : http://www.zong.com.pk/
Related : Zong Pakistan 3G Handset Check : www.statusin.org/2347.html
Online Recharge Bill Payment :
Please read before you proceed
About this facility :
** Zong’s online Recharge or Bill Payment is a secured payment option that allows you to recharge your account or make Post-paid Bill payments via an Etislalat/UBL powered portal.
You can only do a maximum of two transactions using the same Credit/Debit Card in any 24 hour period.
** You can use any Debit or Credit card (powered by Master or VISA) regardless of your card issuing bank to avail the payment option.
** There are no additional charges for charging your account using this facility.
** Some Banks require you to activate a session for online transactions through a call on their helpline,
** If your transaction is denied,please contact your card issuing bank to activate the session for online transactions.
Payment Instructions :
** The first page requires you to enter your mobile number in the specified format, amount of your recharge and security verification code that will be sent to the number entered by you.
** You will be redirected to a second page powered by UBL and Etisalat which requires you to enter your card account details i.e. your Card Number, Card Expiry date and CVV2 Code (3 digit code at the back of your Card).
** A confirmation message will be displayed after your transaction is successful.
** For further inquiries and/or Complaints, please dial 310 or your Card Issuing Bank.
For Your Own Safety :
** The maximum amount that can be transacted on any one number in any 24 hour period is PKR 999 for Pre-paid and PKR 2,000 for Post-paid.
** Please note that Zong on its website does not require you to enter any of your Card Account Details and consequentially does not store or maintain your card details to ensure card account information security. The Card details required during the transaction are entered on a portal maintained by a third party (Etisalat) under global recognized PCIDSS requirements (Payment Card Industry Data Security Standards)
** Please do not in any way whatsoever give your Card Account details to anyone or on any suspicious websites,
** including any person representing to be a part of Zong’s workforce, whether on Zong’s authorized touch-points (CallCenter,Franchise,CSC,Retailer, Web Chat etc.) or otherwise there is no refund or reversal of your transaction, so please verify the transaction amount before your proceed.
** Please ensure that your power supply and Internet connection remain active through the transaction.
** If you believe that an amount has been deducted, but the recharge amount has not been credited into your account,please dial 310 to lodge a complaint.
** You must use your own card to make payment online. Incase, payment is made through any any counterfeit or stolen credit / debit card Zong reserves the right to block the service and recover the dues.
Recharge Here : https://www.zong.com.pk/zong-recharge
Contat us :
Helpline (310) :
For any queries, information or valuable feedback, you can call 310 from your Zong number. Rs. 2 + Tax will be charged for each call to Customer Relationship Officer.
Customer Services :
For information about Customer Services, please email at customerservices@zong.com.pk