Name of the Organization : Crocs Retail Inc
Type of Facility : Check Order Status & Tracking
State : Colorado
Country : United States of America
Website : http://www.crocs.com/on/demandware.store/Sites-crocs_us-Site/default/Order-OtherFindOrder
Check Order Status & Tracking :
** Track your order from ship date to arrival.
** To begin, enter your order number and last name below .
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Guests :
** Enter your order number and billing last name below.
** Registered Users: login to view your order receipt.
** View your order status in the orange box in the right column of your order receipt.
Steps :
** Enter Order Number (ex: 00001234CUS)
** Enter Billing Last Name
** Click Go button to check status
Option 1: Log in to track your order
** Visit Crocs.com and select ”Sign In” from the top navigation bar. Sign In.
** Enter your registered email address and password and click Sign In.
** Under Order History, select your order number.
** In the right column of the Order Details page, find Track Shipment and click the blue tracking number.
** Your tracking information will display with the estimated delivery date and package travel history.
Option 2: Track with order number and name
** Click Order Status in the footer at the bottom of the home page. Order Status.
** Enter your order number and your billing last name. (Be sure to capitalize the CUS at the end of the number. For example: 00123456CUS.) Click Go.
** In the right column of the Order Details page, find Track Shipment and click the blue tracking number.
** Your tracking information will display with the estimated delivery date and package travel history.
U.S. Shipping Rates & Delivery Estimates :
| Shipping Method | Estimated Delivery Time | Cost | Delivery Days | Carrier |
| Economy | 3-6 business days | $4.99 | Mon-Sat | FedEx Smart Post (via USPS) |
| Ground | 2-5 business days | $6.99 | Mon-Fri | FedEx Home |
| 3 Day | 3 business days | $8.99 | Mon-Fri | FedEx Express |
| 2 Day | 2 business days | $12.99+** | Mon-Fri | FedEx Express |
| Overnight | 1 business day | $19.99+** | Mon-Fri | FedEx Express |
Economy, Ground, 3 Day & 2 Day :
** Order will ship within 1 to 2 business days (Mon-Fri)
Overnight :
** Orders placed after 1 pm EST / 10 am PST will be shipped the following business day (Mon-Fri).
** 2 Day and Overnight charges will vary according to the value of your order.
| Order Total | FedEx 2 Day Express | FedEx Overnight |
| Under $50 | $12.99 | $19.99 |
| Over $50 | $14.99 | $23.99 |
| Over $75 | $16.99 | $25.99 |
| Over $100 | $19.99 | $28.99 |
| Over $125 | $21.99 | $31.99 |
| Over $150 | $23.99 | $34.99 |
| Over $175 | $25.99 | $36.99 |
| Over $200 | $28.99 | $38.99 |
| Over $225 | $30.99 | $41.99 |
| Over $250 | $32.99 | $44.99 |
| Over $300 | $37.99 | $44.99 |
Shipping Notes :
** Crocs.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
** Expedited shipping methods are not available for PO Boxes, PR, VI, or APO/FPO/DPO addresses.
** 2 Day and Overnight shipping methods are available to all 50 United States
** Economy, Ground, and 3 Day delivery estimates apply to orders shipped within the lower 48 United States.
** Economy Delivery to Alaska and Hawaii may take 10-12 business days.
** Delivery to Puerto Rico and Virgin Islands may take 3-4 weeks via Economy delivery.
** APO/FPO/DPO deliveries may take 4-6 weeks via Economy delivery.
** Orders are not shipped or delivered on weekends or holidays.
Shipping Damage :
** If you feel an item purchased at Crocs.com was damaged during shipping,
** please contact customer service for an exchange or refund within 90 days of shipping arrival.
You may also call us at 1-866-306-3179 or live chat with us during the hours below :
Monday – Friday: 7:00 am to 6:00 pm MST
Saturday / Sunday: 8:00 am to 4:30 pm MST
Mail Us :
Crocs Retail, LLC.
7477 East Dry Creek Parkway
Niwot, CO 80503
USA