Organization : SEB Bank
Facility : Telephone Bank
Country : Estonia
Website : https://www.seb.ee/
SEB Telephone Bank
You can use the bank services also by phone
** Dial 665 5100
Related : Apply for Student Loan Estonia SEB Bank : www.statusin.org/27628.html
** The bank is at your disposal 24 hours a day
** Fast, simple and safe
Over the phone you can make payments, ask for account balance, obtain information about services and request help in case of problems.
Advantage :
With the assistance of the Telephone Bank operator, you may carry out all major bank transactions :
** Ask information about your account, the related contracts and account balance
** Make payments
** Order a bankcard, account statement or copy of a payment document
** Change debit card limits and rights
** Add, change and delete predefined payments
** Reserve cash
With the help of the operator, you will get answers also to questions concerning the bank’s services. If you are not able to access Internet or visit a bank office, you can carry out more important bank transactions over the phone.
Save the Telephone Bank number 665 5100, definitely in your mobile phone contacts, since in case of unexpectedness you will always get help from the Mobile Bank. To assign a daily and monthly limit, exceeding EUR 200, you must have a PIN-calculator to use the Telephone Bank.
Terms & Conditions :
1. General Provisions :
1.1 The objects of the Telephone Bank agreement (hereinafter the Agreement) is to regulate the relations between AS SEB Pank (hereinafter the Bank) and the person who holds an account in the Bank (hereinafter the Client) that arise in relation to the use of the service that allows for performance of banking operations by telephone (hereinafter the Telephone Bank).
1.2 The Client may use the Telephone Bank as an operator service (banking operations are performed by telephone with the help of a teller).
1.3 The Telephone Bank operator service allows the Client to obtain information about the account(s) specified in the Agreement (hereinafter the Account), execute transactions and use other services offered by the Bank (hereinafter the Transactions) pursuant to the terms and conditions of the Agreement and the terms and conditions of the services used.
1.4 The Bank has the right to amend the list of the Transactions provided through the Telephone Bank at any time. The Client can obtain information about the Transactions provided through the Telephone Bank on the Bank’s website and from the Bank’s branches.
1.5 In any issues not regulated with the Agreement, the Bank and the Client shall proceed from the general terms and conditions of the Bank, the current account agreement made between the Client and the Bank and the Bank’s price list.
1.6 The laws of the Republic of Estonia shall be applied to the relationships created on the basis of the Agreement.
2. Identification And Security Requirements :
2.1 The Client shall be identified upon using the Telephone Bank on the bases of the user-ID, password and code card or the codes of the PIN calculator issued by the Bank (hereinafter commonly referred to as the Passwords).
2.2 Use of the Passwords by the Client for the performance of Transactions shall be deemed equal to the Client’s signature.
2.3 The Client shall accept that all Transactions performed using the Client’s Passwords shall apply to the Bank as correct and are subject to fulfilment. Clients who are natural persons shall use their Passwords personally.
Clients who are legal entities shall accept that the persons using its Passwords on the basis of the Client’s internal organisation of work also have the right to perform Transactions in the Telephone Bank in the case the Bank has not been separately advised of the grant of user rights.
2.4 The Client may always request amendment of its Passwords from the Bank in order to guarantee that performance of the Transactions is secure.
2.5 The Client shall do everything necessary to keep the Passwords required for using the Telephone Bank protected, not record the Passwords in an easily recognisable form, incl. not record the user-ID and/or Password on the code card or the PIN calculator or any other item carried with the cards or the PIN calculator that allow for use of the Telephone Bank and keep the Passwords with the diligence that prevents their use by third parties.
2.6 If the Passwords have been lost or stolen or become or may have become known to third parties who are not authorised to use them, the Client shall immediately notify the Bank thereof by calling its 24-hour helpline at 665 5100 or a branch of the Bank.
2.7 The Bank, having received the notice set out in clause 2.6 from the Client, shall block access to the Telephone Bank until the Passwords have been replaced or the Client has given the Bank an acceptable order for re-opening their access to the Telephone Bank.
2.8 The Bank has the right to block the Client’s access to the Telephone Bank if :
2.8.1 a basis set out in the Agreement or the Bank’s general terms and conditions for blocking the Telephone Bank exists; or
2.8.2 the Bank has become aware of a fact proceeding from which it can be reasonably concluded that the Passwords required for use of the Telephone Bank are no longer in the Client’s possession, the Telephone Bank is used by an unauthorised person or the Client has committed fraud.