Organization : Orange Egypt
Facility : Business Service
Country : Egypt
Website : https://www.orange.eg/en/services/network
Business Service :
I. U-Control Services :
With U-Control have the flexibility to view and manage your account(s)/business lines easily without referring back to customer service.
Related : Call Management Service Orange Egypt : www.statusin.org/27650.html
With U-Control perform the below actions on any number in your account :
Check installment eligibility :
View budget and know installments eligibility for the whole account. The amount is subject to change based on the whole account device/s purchases.
View e-Bill :
View your account bill, extract and/or request bill reports.
Manage I-control :
Distribute credit or minutes to assigned dials.
Migrate voice package :
Change voice packages for your accounts. New packages are activated with next month’s payment.
Manage “Select” package :
Design your own package based on your needs. Choose your mix of minutes, SMSs, megabytes, MMSs and video calls.
Manage Add-Ons :
Add and/or delete a variety of add-ons ranging from ROD minutes, SMSs and intercompany units.
Manage Services :
Add and/or delete services on any of the dials under your account.
Mobile Internet Packages :
Add and/or delete internet packages on voice dials under your account.
Mobile Broadband Packages :
Add and/or delete internet packages on data dials under your account.
International & Roaming Services :
Add and/or delete international & roaming services to dials under your account.
Manage Data Roaming services :
Add and/or delete data roaming buckets to dials under your account.
SIM Swap :
For SIM card exchange, you can request an order with your colleague information and they can visit Orange shop to replace the SIM card
Download Forms :
Download all needed forms used to manage your account.
View Logs :
View list of all existing lines under your account and the current situation of the line.
Send Bulk SMS :
Send greetings and bill payment notifications to all or to a selected number of lines under your account.
View Special points :
View all accounts updated point’s accumulation
Notes :
** Migration actions are effective starting the next bill cycle
** Service addition or deletion are activated in 24 Hours
** Two notification e-mails will be sent with the requested actions status, one upon sending the request and the other upon finishing the request
** SMS will be sent to the end users with the activated services
To get your U-control password send an email to Enterprisesupport.eg [AT] orange.com or send a fax to 0225798048 / 0225741120.
II. Mobile Adv. service :
Mobile Advertisement from Orange helps your company to promote any new product /service. Send SMSs to a bulk of customers according to your chosen criteria.
Benefits :
** Reach your target market : reach highly targeted segments and have direct communication with a variety of different customer groups.
** Marketing campaigns at lower prices : Mobile Advertisement has lower cost than other traditional marketing channels such as TV, radio, print, and social media.