Organization : Israel Discount Bank
Facility : TeleBank Service
Country : Israel
Website : https://www.discountbank.co.il/DB/en/communication-channels/telebank
TeleBank Service :
Telebank Personal Service :
A Telebank personal service banker is waiting for your call at 03-9439111 or *6111.
Related : Phishing Scheme Bank of Israel : www.statusin.org/27710.html
Telebank Personal Service operating hours :
Sun-Thurs : 7am-10pm
Fri and holiday eve : 7am-2pm
Mortgage services :
Sun -Thurs : 8am-7pm
Fri : 8am-2pm
Through Telebank you can receive information on your accounts and perform a variety of banking operations with the banker (except on Saturdays and holidays) :
** Checking account – receive information on transactions and account balances
** NIS deposits – receive balance information and make deposits and withdrawals
** Receive loans
** Set up savings plans – one-time deposits and standing orders
** Tel-Aviv Stock Exchange – receive trade data on securities, buy and sell securities, mutual funds and options
** Foreign stock exchanges – receive trade data on securities and carry out transactions
** Foreign currency – balance information, make deposits, conversions, transfers and deposit accounts
** Transfers between your Discount accounts and transfers to a third party at the bank and at other banks
** Order check books
** Enroll in Discount text messaging services
** Activate magnetic cards
** Enroll in Discount Mail
How to enroll?
Enrollment in Telebank Personal Service – Information and Procedure. Visit any Discount branch, sign an enrollment form, receive a Bancode (secret code), and immediately you will be able to enjoy our banking services during business hours.
Call Telebank Personal Service at 03-9439111 or *6111. Identify yourself using your ID number and Bancode (the code you received at the branch)
In case of an inquiry, please specify the date and time of the instruction
** For data security purposes, all conversations in this service are recorded
** The value date for transactions in NIS carried out until 6:30pm is that business day
** The Bancode must be changed upon initial use within 30 days of its issue at the branch. If a change has not been made, the Bancode will be cancelled.
TeleBank IVR system :
The TeleBank IVR system is a computer-based voice system which allows you to access information and carry out transactions 24 hours a day, 7 days a week. You may enroll, free of charge, at any branch.
Why should I enroll in the TeleBank IVR service?
** Reliability : You can receive current, secure information about your account
** Good value : This service is a direct channel, therefore it is better value than using the teller
** Efficiency : No need to stand in line for your Discount Bank teller – just call and get the information you want
** Accessibility : Any time, any place, by regular phone or by cell phone
** Convenience : Use shortcut codes to gain immediate direct access to the information you want
What transactions and information does this service provide?
** Checking account- balance and recent transactions, transactions on previous business days, standing orders, etc.
** Transactions- deposits, order checkbooks, transfers between client accounts at the bank, fax services, etc.
** Investments- details of your securities portfolio, details of NIS deposits, savings, etc.
** Stock exchange information, currency exchange rates and general information- information regarding securities in Israel by entering the ticker symbol or by voice command, information regarding derivatives, mutual funds, etc.
** Change your Bank Code
** Loans for all clients, subject to account terms and conditions.