Organization : Orange Egypt
Facility : Credit & Bill Management Service
Country : Egypt
Website : https://www.orange.eg/en/services/credit-management
Credit Management Service :
Rasseny :
Keep track of your balance consumption in details. Receive an SMS with your last 24 hours charges, or check your last 30 days consumption details online.
Related : Eagle Plan Orange Egypt : www.statusin.org/28076.html
How it works :
** Dial #13# directly from your line, or #100# and select My balance
** Call 400 and select balance inquiry
** Login to your account on Orange official website and select My Account, My Credit then select “credit details”
Eligibility :
** Prepaid
** Control
** Business prepaid
Price :
** Receive the SMS Free once per day when dialing #13# or #100# or 400, any extra request will be EGP 0.10
** Free when login to official website
Balance Inquiry :
Check the remaining credit in your main balance and the units in your bucket.
How it works :
** Dial #100# from your line and select Balance
** Call 400 from your mobile and choose option 2
** Login to your account Orange official website or My Orange application
Eligibility :
** All Orange Customers
Price :
** #100# is EGP 0.10 per inquiry
** 400 is EGP 0.20 per inquiry
After Call Notification :
Know the cost of your last call and the remaining credit or units in your balance.
Service details :
** You will receive the After Call Notification after any call
** 1 piaster will be added to call cost for every notification sent for any charged call
** For usage from prepaid daily buckets and Star Control, the After Call Notification will be sent for free
** Any free call; that is not deducted from your main balance, will be sent for free
Eligibility :
** Prepaid
** Control
** Star Control
How it works :
** The service is offered for all customers by default
Un-Subscription :
** Dial #100# and select My Services then “After Call Notification”
Zero Balance Notification :
Will send an SMS notification to the one you tried to call automatically when you run out of credit
How it works :
** The service is offered for all customers by default
Eligibility :
** Prepaid
** Control
Price :
** First three SMSs per day are for free
** Any extra SMS to Orange number will be charged EGP 0.10
Bill management :
Bill Inquiry :
** Follow up on your last 3 issued bills, unbilled and any unpaid amounts
How it works :
** Dial #100# for free and select bill services
** Call 400 for free from your mobile and choose bills option
** Login to your account on .orange.eg or My Orange application
Eligibility :
** Star
** Star Control
Price :
** #100# is Free
** 400 is Free
** Free through .orange.eg or My Orange application
SMS Bill Advice :
** Get alerted upon your bill issuance and receive a monthly SMS with your bill breakdown and payment due date.
How it works :
** Default service for Orange customers
Eligibility :
** Star
** Star Control
** Business
Price :
** Free
E-bill :
** Get a detailed view of your bill.
** Check your bill online with detailed smart analysis of your consumption to help you select the best tariff
How it works :
** Login to your account on .orange.eg and select My Account
Eligibility :
** Star
** Star Control
** Business
Price :
** Free
SMS Bill Payment :
** When pay your Orange bill, you will receive an instant confirmation SMS with the amount paid, date and time of payment.
How it works :
** Default service for Orange customers
Eligibility :
** Star
** Star Control
** Business
Price :
** Free
Contact Address :
Nile City Building
2005C, Cornishe
El-Nil, Ramlet Boulaq.
Cairo, Egypt.
Postal Code: 11221
from Orange line : 110
from any line : 01223202110
while roaming : 01223202020