Organization : Krung Thai Bank Public Company Limited
Facility : KTB VTM Service Virtual Teller Machine
Country : Thailand
Website : https://krungthai.com/
KTB VTM Service :
“The first complete Virtual Branch in Thailand offers account opening, card issuance and other services by having face-to-face video call with the Bank’s Net Officer as if you were at our branch”
Related : Krungthai Bank Thailand Apply for M-PASS Card : www.statusin.org/28317.html
What is VTM?
VTM or Virtual Teller Machine is an automatic machine for making financial transaction, which is the Bank’s channel for rendering services, namely; account opening, ATM/DEBIT card issuance, payment, fund transfer, application for the Bank’s services and recommending the Bank’s products or services to customers.
The Bank officer shall advise the customers on making multiple transactions via the Bank’s video call system as if they were at the virtual bank. Additionally, the customers may chose to make transactions by themselves as if they were making transactions using KTB ATM or KTB netbank.
Krungthai Bank is the first bank to provide VTM service, which is a new innovation that would turn banking business into digital banking and would be a vital tool for changing customers’ behavior to increasing usage of digital banking.
Service’s features :
VTM (Virtual Teller Machine) is an automatic machine for making financial transaction services. The services can be divided into 2 types, namely;
1. The services that require a face-to-face video call with a Net Officer as a consultant throughout the transaction.
2. The services that the customer can make transaction by himself (Self Service) or have a Net Officer as a consultant via a face-to-face video call while making the transaction.
The services provided by VTM are as follows :
1. Account opening
2. ATM/DEBIT ATM/ DEBIT issuance
3. KTB netbank application
4. SMS Alert application
5. Fund transfer
6. Payment for products and services
7. Statement request
8. Credit checking service (NCB)
9. Products and services recommendation
Fee – Documentation for making transaction on VTM
KTB VTM’s location :
Siam Paragon (The location may change or new locations may be added according to the Bank’s announcement.)
For more information, please contact
** KTB branches nationwide. Click here to locate your nearest branch.
** Call Center 0-2111-1111
KTB Registration :
** You can register KTB netbank via the following channels.
** KTB branches (Complete Registration*)
** ATM/ADM (Complete Registration*)
** Online Registration (ktbnetbank.com) by submitting the registration forms below (Your identity verification is required to complete the registration).
** For your safety, please verity your identity through one of the following channels;
** Contact our staff at any KTB branches (Citizen ID or Passport & Passbook are required)
** Register your mobile no. for TOP at any of our KTB ATM/ADM.
** Contact our net officer via VDO call (for Thai citizen only)
** To making financial transaction, please register mobile number for TOP at any KTB branches and ATM/ADM
Qualifications :
** For personal usage only.
** KTB single account for at least one account is required (Inapplicable with joint accounts).
** Cell phone numbers registered in Thailand is required.
Account Type :
KTB Account :
** Deposit with passbook (Savings account, Current Account, Fixed Account) and KTB loan account.
Netbank Account :
** Net deposit account (no book account) which are;
1.) Net Savings – the primary netbank saving account for daily
2.) Net Extra – the extra saving account that offers 0.5% higher interest rate than Net Saving (minimum balance is 10,000 baht per monthand withdrawal must not be over than 4 times per month)
3.) Net Fixed – is fixed deposit account higher interest rate than ordinary fixed account. NetFlexible Fix is day term deposit which allows you to select deposit term byyourself (bank will launch products and promotions constantly)