Organization : Rastriya Banijya Bank Limited (RBBL)
Facility : Mobile Banking
Country : Nepal
Website : https://www.rbb.com.np/
Mobile Banking :
Rastriya Banijya Mobile Banking provides convenient mechanism and quick access to banking services for Rastriya Banijya Bank customers from their mobile devices.
Related : Mobile Pay Service Rastriya Banijya Bank Nepal : www.statusin.org/29588.html
The system is a SMS based which can be used by the both Nepal Telecom as well Ncell telecommunication subscribers. The mobile banking customer can keep an eye on their financial transactions as well as carry out secure financial transaction from anywhere, anytime.
The main features of the Mobile Banking services are Balance Enquiries, Last Transactions details, Transactions alerts, e-recharges/bill payments/top up to utilities like NTC prepaid/postpaid/landline/ADSL, NCELL prepaid/postpaid, inter branch funds transfer, etc.
Rastriya Banijya Mobile Banking is also integrated with fonepay network and eSewa mobile wallet, which enrich our customer with more enhance and value added services like inter banks funds transfer, global merchant payments and cash out from local merchants.
Our customer can use the mobile banking service from the simple mobile handset through plain SMS and they can download Rastriya Banijya Mobile Banking application from our website (Download Mobile Apps section of this page) as well as from the corresponding App Stores (Android, Apple).
All the Rastriya Banijya Bank customers are requested to register for the new mobile banking service from our respective branch offices.
FAQs :
1. Who is eligible for this service?
All customers of Rastriya Banijya Bank Ltd. are eligible for this service.
2. Is Mobile Banking Safe?
Mobile Banking is highly secure because of the following reasons:
** Customers are identified by their mobile numbers and can perform transactions and operations only on those accounts selected by them at the time of registration
** You will be provided with a 4 digit Mobile Pin (MPIN) number. You can perform transactions and other operations only if you provide the correct MPIN number from your registered mobile number
** When you use our mobile banking apps available for different phones, the SMS originated from your phone will be encrypted
** When you receive a reply SMS from the bank, your account will be masked such that only the last few digits of your account number will be visible.
3. What precaution should I take?
A few things that you as a customer should keep in mind while using mobile banking are:
** The secrecy of your MPIN is your responsibility. Please do not share it with others. It is highly recommended that you memorize it and delete it immediately from your message inbox.
** Always use mobile banking apps available for your phone as the originating SMS will be encrypted when used with these apps. Always use the banks website for links to download the apps.
** Change your MPIN on a regular basis.
** In case your phone gets lost or is used by others, please contact us immediately.
4. Can I transfer funds using this service?
Yes, mobile banking service allows you to transfer funds from your account to a predefined account or any other account in the bank. However, you will need to enable this service at the time of registration.
5. What is the transaction limit?
** Maximum amount limit per transaction : NPR 10,000
** Maximum amount limit per day : NPR 50,000
** Maximum number of transactions per day : 10 transactions
6. Which mobile network does this service use? What will happen if the telecom provider?s network is down?
At the moment, this service is available for NTC and Ncell GSM network only. Mobile banking is a SMS based service and will not function if the network is down.