Organization : Hongkong & Shanghai Banking Corporation Limited HSBC
Facility : Get E-statement
Country : Brunei
Website : https://www.hsbc.com.bn/1/2/personal/internet-banking/e-statements
Get E-Statement :
As part of HSBC’s efforts to conserve the environment, at a click of a mouse you can enjoy the convenience of receiving your statements online, while helping to save paper.
Related : Protect your Card Brunei Hong Kong & Shanghai Banking Corporation : www.statusin.org/30025.html
As of 1st April all existing Internet Banking customers will be receiving e-statement/e-advice online. Lets join up to save the environment! eStatements allows you to quickly and securely view your statements online. eStatements are available for all your Deposits and Credit Card accounts.
With eStatements you have :
** An electronic version of your paper statement – go paperless!
** Statements archived for quick history reference
** Always receive your statements in time and never get lost in the mail
** Printing options – print your statement as many times as you like or not at all
FAQs :
1. What are e-statements?
E-statements are simply your bank statements in a different form. It is presented in Portable Document Format (PDF) that can be downloaded onto your own hard-disk. Once printed, it looks exactly the same as your paper statement.
2. What are e-advices?
E-advices are acknowledgement messages that are sent to you via the internal email channel. Advices that are available via online [AT] hsbc are mainly transactional advices.
To access your e-advices, simply proceed to the “Services” section and “Read Message” on the left-hand menu and you can see the list of messages displayed. Simply click on the corresponding title in order to display the messages.
3. If I am already on e-advices, will I still receive paper advices?
No, unless it is advices that may require immediate action (such as the “Installment Overdue Reminder” and the “Account Overdue Reminder”). Such advices will continue to be mailed to your correspondence address.
4. I received a message ‘Portfolio advice’ which states that I will receive a paper advice, Why did this happen?
The Portfolio advice lists out all your available accounts and saved transfers in online [AT] hsbc. If there are too many saved transfers to list in the portfolio advice, a paper advice will be generated instead.
To resolve this issue, you must delete any saved transfers which are redundant or not in use. To view / delete your saved transfers, click on ‘Transfers’ in the left hand navigation bar, and select ‘Saved transfers.
Select the category of transfers you wish to view, and click ‘Retrieve’. Once you’ve retrieved your saved transfers, select one to delete and click on the delete button.
5. What are the benefits of using e-Statement?
** It ensures timely delivery of your statements in a secure and private manner. Only you can access your e-statement online.
** You can access your e-statement right from the comfort of your home or office. In addition to that, your e-statements can be easily saved and stored in your computer.
** As long as you can access the Internet with the recommended software, you can access your HSBC account and credit card statement from anywhere in the world.
6. Do I have to pay for using e-Statement?
No, e-Statement is available free of charge.