Organization : Ministry of Health & Prevention
Service Name : Issue Medical Card
Department Name : Primary Health Centers Department
Sector Name : Health centers and clinics Sector
Country: United Arab Emirates
Details : https://mohap.gov.ae/en/home
Website : http://www.mohap.gov.ae/en/Pages/default.aspx
Mohap Issue Medical Card
S- ervice Code 110-18-001-000
Service Type – G2C ,G2B
Related : Mohap UAE Sick Leave Attestation : www.statusin.org/41213.html
Service description – Apply to issue a medical card entitles its holder to receive medical services through MPHAP
Conditions and Requirements
** The Emirati’s wife should be sponsored by him and registered in the family book.
** A medical card will not be issued if husband passed away or wife is divorced even if she is sponsored by her Emirati children.
** The customer should have a valid residency visa.
** Issuing the medical card is linked to the place of residence.
** “To Whom It May Concern” Letter issued by the company stating that the customer resides in Dubai or the company housing complex.
** Medical cards of Emiratis are valid for 4 years.
** Medical cards of Emiratis and nationals of GCC States are valid for 4 years. Expatriates medical cards are valid only for one year.
** Proof of residing in the Emirate, such as tenancy contract, electricity bill or house ownership certificate.
** A person is issued one medical card only.
** When applying for the medical card via e-system, the application form and receipt should be printed out and be submitted along with the personal photos to the Medical Registration Section.
Service Locations
Dubai :
Preventive Medicine Centre / Hor Al Anz Health Center / AL Muhaisnah Health Center / AL Ittihad Health Center
Sharjah:
Al Qasimi Hospital / Kuwait Hospital / Al Dhaid Hospital / Khofakkan Hospital / Preventive Medicine center Sharjah – Al Ghubaiba / Preventive Medicine Centre – Khorfakkan / Kalba Health Centre / Alqrain Health Center / AL KHALIDIYA HEALTH CENTER
Ajman:
Al Madina Health Center / Mushairef Health Center / Preventive Medicine center – Ajman /
Umm Al Quwain:
Umm Al Quwain Hospital
Ras Al Khaimah:
Saqar Hospital / Ebrahim Obaidullah Hospital / Ras Al Khaimah Medical District
Fujairah:
Al Fujairah Hospital / Dibba hospital / Masafi hospital
Required Documents
1. A copy of valid passport.
2. A copy of valid Emirates ID card.
3. Personal photo with white background.
4. A proof of residence in the Emirate.
5. Filling out the Smart Medical Card application.
6. A copy of the Emirati’s family book.
7. A certified copy of the marriage certificate if the spouse is not an Emirati.
8. A valid residency visa or entry residence visa for expatriates arriving for the first time.
9. A copy of the diplomatic passport, a copy of the card issued by the Ministry of Foreign Affairs in yellow and a letter issued by the Consulate for the category of diplomat confirming that the person is still working in the Consulate.
Procedures and Steps
1. Printing out the Smart Medical Card Application through the e-system or printing offices and paying the fees.
2. Referring to Customer Service Centers to submit the application.
3. The concerned officer will validate the original documents and review the information stated on the application form.
4. Issuing the new medical card.
5. The customer receives the medical card
Service Fees
** Locals (0 to 10 Years) 25 AED
** Locals (11 to 18 Years) 50 AED
** Locals Above 18 Years 100 AED
** Non Locals 500 AED
There is an additional fee depending on the type of card used to pay
Electronic Dirham
Other cards such as (Visa – Mister Card) according to bank fees
Service channels :
** Health Registration Centers
** Web Site
** Service Centers
Target audience – Individuals, companies