Name of the Organization : Edcon Pty Ltd – CNA
Type of Facility : Track Order
Country : South Africa
Official Website : https://www.cna.co.za/delivery-information/
Track Order:
You can track exactly where the delivery emailing us at cnainfo@edcon.co.za. Please remember to include your order reference number.
Related : Edcon Order Online South Africa : www.statusin.org/4928.html
Delivery Information:
1. What are the delivery fees?:
We charge a standard fee of R50.00 on orders with a total of less than R350.00. An order that is more than R350.00 (after promotional vouchers have been deducted) does not incur any delivery charges.
2. Where do you deliver?:
We deliver to all physical addresses within South Africa. We do not deliver to post boxes or internationally.
3.How long will it take for my order to arrive?:
Depending on where your order is going, deliveries will take between 2 – 5 working days. Where unforeseeable delays and out of stock situations occur, every reasonable effort will be made to inform you if we believe there will be a substantial delay in your delivery.
4.What happens if I am out when you deliver?:
If you’re not available at the chosen delivery address to receive your order at the time of delivery, the courier will make a second attempt at another time. After that, we will contact you to arrange a suitable time.
5. What are your delivery times?:
We offer a Monday to Friday (09h00 – 17h00), delivery service. We do not deliver on Good Friday, the 25th and 26th of December, the 1st of January or any other public holiday in South Africa. There are no weekend deliveries.
6. What if my order arrives damaged?:
If you realize that the package is damaged before accepting the delivery, please do not accept the delivery and immediately inform us. If you have accepted the delivery, and then realize that the package is damaged, please contact us immediately at cnainfo@edcon.co.za.
7. Can I change my delivery /shipping address, how do I change it?:
You can change your delivery/shipping address only if your order has not already been dispatched. Please contact us immediately at cnainfo@edcon.co.za.
8. Can I send an item to someone as a gift?:
Yes, you just need to click the “This is a gift” checkbox on the Checkout page and supply us with their name, physical address and contact number in the checkout process. Gift orders are wrapped free of charge and are accompanied with a free greeting card with your message.
9. Can I have my order delivered at a CNA store, so that I can pick it up from there?:
No, we currently do not offer an in store pick-up facility.
CNA :
How many brands can you think of that have been in South Africa since 1896- Well, CNA has! We are one of the oldest retail brands in South Africa, and your great granny grew up with us ‘round the corner.
And, all these years later, CNA has more than 200 stores from east to west, north to south, and we’re a firm favourite with everyone from grannies to babies!
In 2002, Edcon (PTY) Ltd, one of Southern Africa’s leading retailers, acquired CNA, and we became part of the Edcon family alongside retail stores like Edgars, Boardmans, Red Square, Jet, Jet Mart & Legit.
Not only does this make CNA part of a big family – it also means that all Edgars and Jet account holders can use their cards in CNA to purchase on credit, and benefit from the easy payment terms on offer. We love being able to offer our goodies to more people!
We stock thousands of goodies that inform, entertain and delight all our customers in Southern Africa. In fact, we have more than 1000 employees, all helping to provide our customers with reading, writing, learning and interactive products in an easy to shop environment!
So when you’re looking for goodies, there’s only one choice…come and get your goodies at CNA!