Name of the Organization : Umhlathuze Municipality
Type of Facility : Register For Online Services
Country : South Africa
Official Website : https://www.e-umhlathuze.co.za/Home/Index
Umhlathuze Register For Online Services
e-uMhlathuze Services is a secure free online service that allows home owners, companies, property managing agents and tenants to register for free.
Related : Buy Prepaid Electricity & Pay Municipality Bills Online South Africa : www.statusin.org/9136.html
Once registered, you can view, download and make payments for all utilities accounts electronically from the comfort of your home or office.
The e-uMhlathuze mobile site offers the added convenience of interacting via your internet enabled phone or tablet device.
Registration is a simple pain free process and once validated provides immediate access to your accounts. Our easy-to-use user rights management allows for multiple users to have access to multiple accounts : for example one user could authorise the account whilst another takes responsibility for payment.
New User Registration
Go to the official website,click on register button on home page, Read Terms and conditions for use of e-uMhlathuze then click on continue button.
Register :
1. Enter Your Username*
2. Enter Your Title*
3. Enter Your Initials*
4. Enter Your Name*
5. Enter Your Surname*
6. Select Your Type of ID*
7. Enter Your of ID*
8. Select Registration Preferred Contact*
9. Enter Your Email Address
10. Tick on Captcha box
11. Click on Register Button
Login Details
1. Enter Your user Name
2. Enter Your Password
3. Click on Login button.
The system electronically controls all referencing ensuring that your payment is correctly allocated. No manual input or human errors in capturing references. This also ensures that you receive proof of payment and continuous statement and payment history. In the unlikely event of a query, our integrated management tools allow for both you and the Municipality to view the same information for speedier resolution. Human error and payment delays are two of the most common reasons for erroneous termination of services – e-uMhlathuze removes these risks.
The system is fully integrated with Standard Bank MyBills and Nedbank MyeBills. A payment made via MyBills or MyeBills immediately reflects within e-uMhlathuze and provides proof of payment and history update.
Our instructed debit pull gives you full control over the amount and date on which you wish to pay, from any and all bank accounts and includes the aforementioned benefits. Instruct your payment for a future date should you be travelling or away on holiday and we will provide confirmation of payment via sms or email.
This service also provides a full history of accounts and payments made as well as the ability to interact with the Municipality in the form of lodging complaints and queries and compliments electronically.
Your support and use of e-uMhlathuze helps us to reduce the carbon footprint and the costs associated with delivering services.
Services Benefits
e-uMhlathuze Services is a free, simple and secure way of interacting with the City of uMhlathuze from the comfort and convenience of your home or office.
No more waiting in queues, finding parking or worrying about office hours. Once registered, you can, view your City of uMhlathuze account, lodge a complaint or query and make payments to the City of uMhlathuze electronically 24 hours a day!
You also have a full history of all accounts from registration, payments made by using the e-uMhlathuze Services site and electronic complaint and queries available to you at the click of a button.
Users can also receive email notifications to inform you of new statements issued for your account and successful payments made through the e-uMhlathuze Services site.
So you can have total peace of mind that all your City of uMhlathuze accounts are up to date.
Payments via e-uMhlathuze Services :
e-uMhlathuze Services is the preferred method of making a payment in a simple and secure way to the City of uMhlathuze from the comfort and convenience of your home or office. Use our instructed debit pull or make payment directly from within Standard Bank Internet banking using the MyBills option or Nedbank Internet or Mobile banking using the MyeBills option.
There are numerous benefits including :
You will receive an immediate confirmation of the payment instruction via the service followed by a proof of payment and payment receipt once the payment has been confirmed successful by your bank.
This proof of payment is saved in your payment history and is available to you and the Municipality to view in the event of any payment related issues/disputes.
Payments made via the service are reconciled and allocated against your account, eliminating any possibility of incorrect allocations or lost payments.
Payments made via other facilities can take up to 14 days to reflect on your municipal account whereas this delay is removed for payments made via the e-uMhlathuze service, eliminating the risk of unwanted actions by the Municipality.
Payment Process
Choose the bank account you wish to pay from and instruct the payment. Your account will be debited with the instructed amount and you will receive notification once the payment has been confirmed successful by your bank. Your payment is allocated to your account and will reflect on your next statement.
Contact :
Account queries contact us on :
035 907 5131/ 5149/ 5132/ 5105/ 5142/ 5128/ 5497/ 5960/ 5286
7 :30 AM – 16:00 PM week days (Monday – Friday)