Name of the Organization : Internal Security Forces
Type of Facility : Obtaining a set of Fingerprints & Delivery Copies of Records
Country : Lebanon
Website : http://www.isf.gov.lb/en/menu/14/Citizen_Services
Obtaining a set of Fingerprints :
The applicant should present the request for the set of fingerprints, in addition to the identity documents, to the Directorate General of the Internal Security Forces Department of Service & Operations.
Related : ISF Settlement of Traffic Tickets Lebanon : www.statusin.org/5753.html
The request will be forwarded, by hierarchic order to the Scientific Investigation section. The Identification Bureau (El Helou Barracks), where the applicant will be fingerprinted.
After fingerprinting the applicant, the file and the set of fingerprints will be handed over , by hierarchic order, to the applicant, through the department of service & operations.
Delivery Copies of Records:
According to the note no.182/204 based on the Directives no.256 of 19-11-1969, the rules that apply to the delivery of copies of the procès-verbaux made by the different units of the ISF are as follows:
It is forbidden to deliver copies of the procès- verbaux without the approval of the competent administrative or judicial authority.
Any request that does not fulfill the above mentioned conditions will be submitted to the Department of Service and Operations of the Directorate General of the ISF, in order to make the appropriate decision.
Why an ISF Complaint System :
** No existence of a unified complaint system in ISF.
** ISF commitment to implement its strategic plan.
** A feature of an effective accountability mechanism .
** Enforce the implementation of the ISF code of conduct.
** Adherence to international standards and domestic laws / regulations.
** Finding a unified statistical database and announcing its result for public to enhance transparency and evolving institutional policies.
What is I.S.F Complaint System :
An integral system for complaints against I.S.F personnel, handling and investing complaints outcome
Complaint :
** Written or electronic document
** Report a misbehavior or bad attitude
** Causing direct or indirect detriment to the complainant
Where to submit the complaint :
** General inspectorate Complaints and investigations bureau.
** ISF General Directorate Departments: Personnel / Investigation &Inspection / Public relations / Information.
** PPP/ Ras Beirut Station .
** ISF website.
** ISF territorial stations.
** Mail.
How to submit a complaint :
** ISF website.
** ISF designated department.
** Mail.
About Us :
The interior security forces are general armed forces, and its authorities incorporating all the Lebanese lands as well as the territorial waters and airs thereof, its duties are including but not limited to:
1- in the field of administration supervision unit :
a- Preserving order and security support.
b- Providing communal peace.
c- Protecting publics and properties.
d- Preserving freedoms within the law.
e- Implementing law and other related decrees.
Contact Us :
Internal Security Forces
Ibrahim Khoury barracks Adib Isaac street
Achrafieh Beirut-Lebanon