Name of the Organization : Bank of Beirut
Type of Facility : CashBack Loyalty Program
Country : Lebanon
Website : https://www.bankofbeirut.com/
CashBack Loyalty Program :
Get rewarded… Get CashBack on everything!
Related : Bank of Beirut 3D University Account Opening Procedure Lebanon : www.statusin.org/5830.html
While available loyalty schemes only offer points on card transactions and give you air miles, petrol or other incentives, Bank of Beirut offers CashBack on most financial operations including cards , systematically redeemed on a monthly basis.
Point Collection:
Bank of Beirut grants points upon using your card, opening a winner account, getting a Personal Loan,, domiciliating a salary, receiving incoming transfers, sending outgoing transfers, activating Online/Mobile banking, and making online outgoing transfers with Bank of Beirut.
Point Redemption:
Once you accumulate a minimum of 2,000 points, you may choose to get USD20 cash, or to add 166 minutes of free talk time to your mobile account, or even to add MB 666 on your 3G mobile account.
Redeem your Points: https://www.bankofbeirut.com/
How can I get CASHBACK points?:
By doing almost any financial transaction or by using any of bank of Beirut’s cards.
How do I redeem my loyalty CASHBACK points?:
Once you exceed 2000 points, they will be automatically redeemed on the 7th of every month. Clients will soon be able to redeem their points / choose their rewards through online banking.
Is there a ceiling on points earned per transaction?:
No. Points are granted according to the amount dealth with or transaction.
Are the points redeemed automatically on monthly or quarterly… basis?:
On monthly basis on the 7th of every month.
Can the Client choose the loyalty redemption option (Cashback, Megabytes or Talk time)?:
Yes, the client can choose any of the available options for redemption. However, If no option is chosen, the Cashback option will be taken by default.
Is there an expiration period on points accumulated if not redeemed or if the minimum balance for redemption is not met?:
Points collected below 2000 will expire after 90 days as from the date of first point collected.
Is there a calculator for points on the Web?:
Yes, via bankofbeirut.com Go To: Personal ? CASHBACK loyalty program ? Point collection, then use the calculator
Where can the customer see the total points accumulated?:
Either via online Banking: Account Management ? CashBack Points OR by calling our contact center on 1262 from Lebanon or on +961 5 955262 from abroad
Which currency will be used for redemption (in case of cash back)?:
Both currencies: LBP or USD The day following the usage of Credit / Debit Cards on P.O.S (SMS notification of the collected points)
Does the CashBack redemption apply on slices of 2000 points only?:
NO. A minimum of 2000 points is required to start benefitting, which will be redeemed in due time (on the 7th of every month)
When will the client receive an SMS notification?:
a. The day following the activation of any of the services/products included in the program b. The day following the redemption of accumulated points c. The day following the usage of Credit / Debit Cards on P.O.S (SMS notification of the collected points)
Are there any additional SMS fees for the Loyalty Program?:
No additional fees for the SMS notification regarding points accumulated or redeemed
Is the internet Card considered a product? If yes, how are the reward points calculated?:
Yes, it is a product and the points will be calculated as for any other debit card.
How are the reward points of the affinity cards calculated?:
Just like the Classic and Gold Cards.