Name of the Organization : General Directorate of Abu Dhabi Police
Type of Facility : Lost Driving Licence Replacement
Location : Abu Dhabi
Country : United Arab Emirates
Website : https://www.abudhabi.ae/portal/public/en/citizens/vehicle_and_transport/driving_services/service38?docName=ADEGP_DF_336884_EN&_adf.ctrl-state=60ofpnsci_2307&_afrLoop=6475465054561704
Abu Dhabi Lost Driving Licence Replacement
Through this service, individuals can request for the issuance of a replacement of their lost driving licence.
Process Description
Please follow the steps below:
** Submit the application and the required documents at the customer services centres of the Drivers Licensing Department.
** Sign a circular on the loss of the driving licence.
** Pay the fees and receive the new licence from the customer services centres of the Drivers Licensing Department.
Required Documents
Required Document -Special Consideration
Letter from the employer (in case of driving licences for trucks and mechanical equipments) Original
Authorised signatory (in case of driving licences for trucks and mechanical equipments) Copy
Emirates ID card Original
No objection certificate from the sponsor to receive the original driving licence (in case the driving licence has the category of cargo or mechanical equipment) Original
Fees:
Fee Value (in AED)
Lost driving licence replacement 300
Service Access:
Phone: 600 577777
Customer Service: Customer service centres of Drivers Licensing Department
Working Hours:
Public service hours:
Sunday – Thursday 7:30 AM – 8:00 PM
Phone enquiry hours:
Sunday – Thursday 7:30 AM – 8:00 PM
FAQs
How do I register?
The registration service on Abu Dhabi eGovernment Gateway has been migrated to SmartPass, please click here to see all details about SmartPass and know how to register.
How do I search for information on the Abu Dhabi eGovernment Gateway?
The Gateway offers several ways to search for keywords, topics, departments, services, news, press releases and facilities.
** The search bar at the top of every page searches the Gateway for keyword(s).
** The drop list on the search bar allows you to refine the search.
** On search results’ pages, you can filter your search using the marginal filters.
** On search results’ pages, you have the choice to search only the Gateway or extend the search to all Abu Dhabi Government websites.
How do I sign in to the Abu Dhabi eGovernment Gateway?
Abu Dhabi eGovernment Gateway is migrated to SmartPass, Users with existing accounts on Abu Dhabi eGovernment Gateway or on SmartPass can use the same username and password to login.
I already have an account on Abu Dhabi e-government portal, do I need to register in SmartPass?
No. Your current account on Abu Dhabi eGovernment Gateway is migrated to SmartPass. You can login to SmartPass using your current username and password. You may be required to update or confirm your profile information. SmartPass will guide you through the steps required.
I already have an account on SmartPass. Can I use it?
Yes, you can use your current SmartPass account or you may choose to login with your Abu Dhabi eGovernment Gateway current username and password.