Name of the Organization : OCBC Bank
Type of Facility : Apply For Phone Banking
Country: Singapore
Website : https://www.ocbc.com/group/gateway
Apply For Phone Banking :
Services available:
Quick access to:
** Balance enquiry on Savings, Current, Foreign Currency Call/Checking, Credit Card and CPF Investment Accounts
** Cheque status enquiry
Related : OCBC Bank Lost Cheque Book Singapore : www.statusin.org/6252.html
** Recent account activity enquiry
** ESA results enquiry
Funds transfers to your own or pre-designated 3rd party OCBC and Other Bank accounts:
** Bill Payment
** Others
** Stop payment on cheque
** Statement request for accounts with Statements
** Credit card statement request
** Telephone PIN change
CPF Investment Account services:
** CPF Investment Account balance enquiry
** Share holdings enquiry
** CPF Investment Account transfer to CPF Ordinary Account
COE Open Bidding (Temporary suspension of OCBC’s COE Bidding Services):
** Bid enquiry
** Bid submission
** Bid revision
Report loss of OCBC ATM card, Credit Cards or Passbook:
** Rates enquiry
** OCBC Credit Card points enquiry and rewards redemption
** Fax-on-Demand Service for Forms and Brochures
** Insurance enquiry and travel insurance activation
Transactions can be made locally as well as overseas.
Apply for Phone Banking:
At an ATM:
** Select “More Services”, followed by “More Services” followed by “Phone Banking / Online Banking”.
** Select “Phone Banking Application”.
** Select “I agree” if you agree to the Terms and Conditions.
** Enter your desired 6-digit Telephone PIN.
** Re-enter your 6-digit Telephone PIN.
** You can start accessing Phone Banking Services thereafter by calling 1800 363 3333 or (65) 6363 3333 when calling from overseas.
Mail-in application:
Download the form or collect it from our branches.
Mail completed form back to the following address:
Oversea-Chinese Banking Corporation Ltd
Account Services (eBanking)
Bras Basah Post Office
Locked Bag Service No. 8
Singapore 911886
At a branch:
You can select your Telephone PIN on the spot (applicable during account opening).
You can then start to access phone-in banking by calling 1800 363 3333 or (65) 6363 3333 when calling from overseas.
Change Telephone PIN:
You may change your Telephone PIN after calling 1800 363 3333 with your Phone Banking PIN and access code.
1. After language selection, press *3
2. Enter phone code and PIN followed by #
3. Press 3 – Rewards, temp limit increase or PIN change
4. Press 3 – PIN Change
5. Key in new 6-digit PIN
Forgot Telephone PIN:
Get another Telephone PIN through the ATM, or mail us the completed form for a re-issuance of your Telephone PIN.
About Us :
OCBC Bank is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s.
Recognised for its financial strength and stability, OCBC Bank is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore and the Asia Pacific by The Asian Banker.