www.statusin.org

Name of the Organization : Zambia Revenue Authority
Type of Facility : Tax Payer Registration
Country: Zambia
Website : https://www.zra.org.zm/

ZRA Tax Payer Registration

To start e-registration, the steps below must be followed:
** Click Internet Explorer icon. The browser will appear. Other browsers like Firefox and chrome are also supported.
** Type the URL https://www.zra.org.zm/ in the address bar

Related / Similar Service :
ZRA e-Track Status

zra.org.zm Login

** Once the website is connected, the ZRA Home page will appear as shown below in Figure 1.
** On the left hand corner (left menu) of the Home page there is an e-Registration link under e-Services. Click on this link.

** After clicking on e-Registration, a new screen will open
** Select ‘New Form’ from the dropdown list

** A new screen will open
** Click on ‘Taxpayer Registration’ to download the template for taxpayer registration. Click ‘Save’ to save the template on your computer.

** In the template, indicate all the tax types that you wish to register for.

Preparation for Registration

After downloading and saving the required template (Figure 6), data can be entered in the template following the steps below:
** Open the downloaded template from your computer.
** Follow the instructions in the help sheet.
** Fill in the template with appropriate data.
** Enter the data as per comments for each block.
** Indicate all the tax types that you wish to register for.
** Once you have completed filling in the data, click the validate button. This will validate your data and will generate a sheet which you need to upload.
** If there are no errors in your capturing of the data in the registration template, a message box will appear
** Click on ‘Yes’ and you will get the following dialogue box to save the generated sheet on your computer
** A file is generated for the registration process. Click ‘save’.
** Click ‘Ok’ to close the dialogue box and proceed to web portal to upload the generated file

Uploading & Submitting the Form

Before uploading your form you will need to register for a “One Time Password” (OTP). A One Time Password is a random number which is sent to your email address and your mobile phone to verify your identity. This number can only be used once.

To register for OTP, you will need to have your mobile phone number and e-mail address registered on the ZRA portal. For legal obligations of the OTP registration, refer to the Terms and Conditions document on the web portal.

Registering for One Time Password

** After filling the email address and mobile phone number click on Register for OTP button. ( refer to Figure 10)
** The system will send two separate OTPs to your email and mobile phone and prompt you to provide both.

** Enter the received OTPs in the respective fields and click on ‘Verify OTP’ button. ( refer to Figure 10)
** If the OTPs provided are correct you will be redirected to the upload screen ( refer to Figure 12) where you can upload the upload sheet generated through e-Form.