Name of the Organization : Trust Bank Limited
Type of Facility : Phone Banking
Country : Bangladesh
Website : https://www.tblbd.com/
Phone Banking :
You may not have the time to get to a Trust Bank branch or it may be after regular business hours — so how do you access your account?
Related : Trust Bank Bangladesh SMS Banking : www.statusin.org/6796.html
Trust Bank has easy way to serve your banking needs using any phone, whether you are at home, office, or on the road. Trust Bank’s phone banking is absolutely free. This service performs balance query and mini statement of a customer via phone. Mini statement contains last five debit and credit transactions including balances. This service will soon include utility bill and fund transfer facilities. Phone Banking is available 24 hours a day, seven days a week.
Service Available:
TBL customers can access account information using any phone even after regular banking hours.
if any customer call to 09604016201 and follow voice instruction.
Information available through Phone Banking:
Automatic IVR System:
** Balance Enquiry
** Last 3 Transactions
** Change PIN Code
Tele Banking:
** About bank products
** Currency Rates
** Loan repayment schedule
** Account statements
** Blocking/Unblocking Visa Cards
** Accessing the bank’s hot line
Features of Trust Bank Mobile Money :
** Cash Deposit, Withdrawals & Fund Transfer facilities.
** Any registered subscriber can avail the service through mobile.
** Real time updates balance of the account.
** All transactions are secured as they pass directly through Bank Accounts.
** Every transaction has been verified by user provided PIN & mobile no.
** Convenient, Reliable & Fast Electronic Fund Transfer and Payment System.
** Accommodate Multibank and Multi-Electronic Communication Channels.
** The solution is technically capable of interoperating with the Bangladesh National payment System.
** Very Affordable, widely Available throughout the Country.
** Simple Account Opening & Operation Process just by using a Mobile Phone or Internet.
** All the customers’ account lies with the Bank since it is a bank led model.
How to Apply:
You may download the application form above or collect it from any branch of Trust Bank.
Please submit this form to your respective branch to obtain the desire PIN Code.
After receiving the PIN Code, you may call 8712072-4, 8712951-5 and press Ext -123, 111, 222, 444.
Phone Banking service will be enabled after giving Account Number and PIN Code as per voice instruction.
Service Quality :
Quality of Service is one of the most vital gears for any business organization in the present day. It also indicates the focus area & views of the organization. That is why, for any customer oriented organization, the first priority should be given to the Service area in order to sustain the long term business growth and to accomplish the mission of the organization successfully.
In course of time, the expectations of customers have been changed widely. In Trust Bank, we sincerely honor the demands and expectations of all existing & potential customers. On a Journey towards Quality, Trust Bank Limited launched a Uniformed and International Standard Service Quality Guideline for all of its employees in September, 2011.
Maximum focus is now given to Speed, Accuracy and Compliance to ensure Fast, Friendly and error free Services to the customers. We are committed to move on with Continuous Improvement of this Journey towards a Quality and to serve our customers with maximum priority & loyalty.
Contact Address :
Head Office :
Shadhinata Tower
Bir Srestha Shaheed Jahangir Gate,
Dhaka Cantonment, Dhaka-1206
Tel:9850635, 9850638, 02-44870030, 02-44870031
Fax:9850651
SWIFT : TTBLBDDH
Email : info AT tblbd.com
Call Center :
98, Shaheed Sarani (2nd floor),
Dhaka Cantonment, Dhaka-1206
Tel: 09604016201