Organisation : Aramex Australia
Facility Name : Track Your Parcel
Country : Australia
Website : https://www.aramex.com.au/
How To Track Aramex Australia Parcel Online?
To track Aramex Australia Parcel Online, Follow the below steps
Related / Similar Facility : Couriers Please Parcel Tracking Online Australia
Steps:
Step-1 : Go to the link https://www.aramex.com.au/tools/track/
Step-2 : Enter the Tracking (or) Calling Card Number
Step-3 : Click On Track Button
FAQ On Aramex Australia Tracking
Frequently asked questions FAQ On Aramex Australia Tracking
How can I track my parcel without a tracking number?
Unfortunately, you cannot track your parcel without a tracking or label number. If you are unsure of what this number is, please contact the sender.
Why has my tracking not updated?
It may appear your parcel has not moved due to service delays or unexpected events that that can disrupt our transportation networks. However, we assure you our team are busy making sure your parcel gets to where it needs to go.
How do I get proof of the delivery?
Please submit an enquiry to our Customer Service team or to the sender to retrieve your proof of delivery.
It says my parcel has been delivered, but I haven’t received it.
We’re sorry to hear your parcel can’t be located. If you’ve received a notification that your parcel has been delivered, we recommend checking with your neighbours or your building manager who may have received it on your behalf.
Can I arrange a delivery for a specific time?
Unfortunately we cannot guarantee your delivery for a specific time.
Can I change the delivery address of my parcel?
You can arrange to have your parcel delivered to a new address (fees may apply). You can do this on the arrange a re-delivery page.
What if my parcel arrives damaged?
We’re sorry to hear your parcel has arrived damaged. Please reach out to the sender as soon as possible to advise them of the damage and also lodge an enquiry with us within 24 hours. We will work closely with them to resolve this for you. Conditions of carriage will also apply.
Why was my parcel returned to the sender?
Your parcel may have been returned to the sender for various reasons such as a requested return, incomplete or incorrect address, or multiple failed delivery attempts. Please reach out to your sender for more information.
Why did my parcel get taken to a collection point?
Your parcel may have been taken to your nearest collection point for one of many reasons such as, no one available to accept the delivery and there was either no safe place to leave the parcel or a signature/PIN was required to complete the delivery.
Our Courier Franchisee would have left a calling card at the address with instructions on where to collect your parcel from. Please bring your photo ID and label number to collect your parcel successfully. You may also prefer to receive notifications via email.
Aramex Conditions of Carriage
The Conditions of Carriage are part of Aramex Australia shipping contract, and contain the general terms and conditions under which Aramex Australia is engaged in the transportation of goods.
Prohibited Items:
The Carrier has the sole discretion to declare certain items as Prohibited Items, which it does not carry under any circumstances. The list of Prohibited Items may be amended from time to time, customers must regularly review this list to ensure they do not attempt to send any such items through the network.
If a customer attempts to send any Prohibited Items, the Carrier has the right to refuse pick up or delivery of that item. The Carrier also has the sole discretion to either return the item(s) to the customer at the customer’s sole expense, which will include a freight handling fee plus the applicable freight charges or require the customer to pick the freight up from the depot.
The customer will indemnify and keep indemnified the Carrier from and against all actions, suits, costs, damages, claims, proceedings or injunctions made or brought against the Carrier, including any fines or other penalties imposed upon the Carrier for any reason in relation to the transportation of any Prohibited Items.