Organisation : Transdirect
Facility Name : Track Your Consignment
Country : Australia
Website : https://www.transdirect.com.au/
How To Track Transdirect Australia Consignment?
To Track Transdirect Australia Consignment online, follow the below steps
Related / Similar Facility : Parcel Connect Australia Track and Trace
Steps:
Step-1 : Go to the link https://www.transdirect.com.au/education/tracking/
Step-2 : Enter the Consignment (or) Reference Number
Step-3 : Click On Track Button
FAQ On Transdirect Australia
Frequently Asked Questions FAQ On Transdirect Australia
Can I track my delivery online?
Yes, you can track your delivery online, simply go to our website and enter the consignment number on the homepage. In some instances your consignment will only appear in the track and trace once it has arrived at a capital city depot if collected from or going to a regional location. If you need assistance please contact us.
I live outside of a capital city, can my parcel to be picked up tomorrow?
If you are in a regional location, depending on how remote your location is, the route may not be serviced every day, in some cases once or twice a week may be the case, if you are having difficulty with a pick up please contact our customer support team via the contact us page.
Do I need an account to use your service?
No, anyone can use our service with a valid Paypal account or Visa or Mastercard Card, However we recommend you sign up as a member with no obligation and benefit from a member discount and a convenient way to track your bookings all in one place.
What are my payment options?
We currently offer payment via Visa or Mastercard Card or Paypal, Business accounts that qualify may apply for a credit account.
Is there a cut-off time for bookings?
In metro areas the cut off is 12 midday for same day pickups. For regional areas the cut off is 12 midday for next day pickups, allowing for variances in how regularly remote locations may be serviced.
Are there any regional areas that you don’t service door-to-door?
Whilst we try to offer a door to door service throughout Australia, if your location is extremely remote, there is a possibility we will not be able to service the location to the door. The parcel may be left in a safe space or diverted to a local collection point. If you need assistance please contact us.
Can I pickup or drop off my item at the closest depot?
In some cases, Yes you can. You will need to contact us to arrange the details.
Can I arrange Pick up from an Auction House?
If as a Transdirect member you are the Auction house then you may do so, however if you are a consumer having made a purchase then collections from Auction houses are not permitted.
Can I arrange pick up from a Retail store?
We we can, though you must ensure that the shipment is packed, labeled and readily accessible, if you need additional guidance please contact us.
Can I send perishable goods?
Perishable Goods such as food or drink which is likely to spoil, or any other goods which require a temperature controlled environment are not suitable for general freight. Perishable goods include but may not be limited to, Food, meat, frozen goods, Plants, or animals or organic materials.
Can I send batteries?
** Only Lithium Ion batteries may be sent on a road service (no air freight)
** No more than 2 batteries in a single parcel or pallet (Max 4 cells per battery)
** Lithium batteries cannot be transported in satchels; they must be packaged securely in durable cardboard cartons and enclosed inside a product.
** No Loose batteries of any kind can be sent on any service.
Can the driver call ahead / on arrival?
We do not offer a call on arrival / ahead of collection/delivery
Can I collect from/deliver to Islands?
Our carriers can only collect/deliver from Islands with road access available to the public.
Transdirect Contact
Customer Support : 1300 668 229