Organisation : Peter Alexander
Facility Name : Track Your Order
Country : Australia
Website : https://peteralexander.jgl.com.au
How To Track Peter Alexander Order Online?
You can track your order using the following options
Related / Similar Facility : ANC Delivers Parcel Tracking Australia
Order Tracker:
Check your order status using your order number and email address used to place the order. Simply enter the details and click track order to view the progress of your order.
Steps:
Step-1 : Go to the link https://peteralexander.jgl.com.au/shop/track-order
Step-2 : Enter your order number
Step-3 : Enter your Email Address and
Step-4 : Click On “Track Order” Button
Shipping Confirmation Email:
Once your order has been dispatched, you will receive an email containing your tracking number, follow the link in the email to track your order.
For orders in Australian Dollars:
Visit the Australia Post website and enter the tracking number to track your delivery. Please note, it may take up to 24 hours for tracking information to appear on the Australia Post website once you receive your tracking number.
For International orders through ESW:
For International orders placed through ESW, our partner for international sales, track your order via DHL using the tracking number. Please note, that it can take up to 1-2 days for the tracking information to become available on the website.
My Account:
If you have an account with us, you can also track your delivery by signing into your account and selecting My Orders.
Peter Alexander Returns Policy
Purchases made in Peter Alexander stores:
Purchases made in a Peter Alexander Australian retail store can be returned in a Peter Alexander Australian retail store. You must present the receipt you received in the store at the time you purchased your items.
Purchases Made Online in Australian Dollars:
You can return an item purchased online:
1. By visiting the relevant brand’s retail store in Australia (ie. items bought at Peter Alexander, Just Jeans, Jay Jays, Smiggle, Portmans, Dotti and Jacqui E can only be returned to the store of the same brand); OR
2. By completing the below and posting it to our Online Store Returns/Exchange address:
Just Group Online
Returns & Exchanges
1 Roussos Place
Truganina, VIC
Australia 3029
3. Make sure your order number, name, address, email, phone number and instructions are included and any comments. All returns & exchanges remain the responsibility of the purchaser until received by the Just Group. Exchanges are subject to stock availability.
4. Refunds will be processed at the original purchase price using the original form of payment. Delivery charges will not be refunded and standard delivery charges apply on re-delivery for exchanges, unless goods are returned in accordance with your consumer law rights.
International Purchases Made Online via ESW:
** You can return an item purchased online by submitting your request through the international returns portal. Please allow 48 hours after your order has been delivered before initiating a return.
** All returns remain the responsibility of the purchaser until received by the Just Group. Please note that an international return delivery charge of AUD $30 applies, and will be deducted from the refund amount.
** You will need your order number and the email address used to place the order.
** A confirmation email will be sent once we receive your return. Please note that all refunds are subject to inspection by the Just Group. You can track the progress of your return by logging into the international returns portal.
** ESW, our partner for international sales, will provide the refund to the original form of payment and at the original purchase price, including any duties and taxes originally paid on the item in the same currency.
** The original delivery charge will not be refunded, unless goods are returned in accordance with your consumer law rights.
Peter Alexander Contact Number
Call : 1300 366 683