Organisation : PACK & SEND
Facility Name : Track Your Parcel (Track and Trace)
Country : New Zealand
Website : https://www.packsend.co.nz/
How To Track Pack & Send Parcel Online?
To Track Pack & Send Parcel Online, Follow the below steps
Related / Similar Facility : Castle Parcels Package Tracking New Zealand
Steps:
Step-1 : Go to the link https://www.packsend.co.nz/track-trace/
Step-2 : Enter your Tracking Number
Step-3 : Click On Submit Button
FAQ On Pack & Send
Frequently Asked Questions FAQ On Pack & Send
Can I package the goods myself?
** Yes. If you need packaging supplies, visit our stores and you will find everything you will ever need to package items.
** Alternatively, for your convenience you can purchase packaging materials online and have them delivered to you. To purchase packaging online, click here.
** For fragile items we highly recommend PACK & SEND‘s professional packaging service. PACK & SEND may not accept goods that are not packed properly.
** Your baggage is going across the world, not across the street so pack accordingly. Use suitcases or good quality strong boxes.
** Remember these are your valuable personal effects that in most cases cannot be replaced. Use common sense and do not overload boxes.
** For health and safety reasons we suggest that no more than 30 kilograms (60 pounds) be packed per carton.
** Do not use the red and white strip bags, as they split open and rip easy in transit. Do not use polystyrene or fruit boxes.
** Supermarket boxes are usually light weight boxes designed for groceries and not suitable for the rigours of the overseas freight environment.
** Make sure your cartons are labelled clearly in English. You should also provide a phone number for the destination address if possible.
What items cannot be sent?
You will be surprised that some common items are considered dangerous goods and are not allowed on aircraft as cargo. Some of these include perfume, nail polish, matches, lighters, batteries, aerosols and paint. Packing dangerous goods in your baggage is totally unacceptable. Remember you might be on the same aircraft. You will be signing a freight consignment note which places the onus on you the shipper, that your consignment contains no dangerous goods.
What paperwork do I need to complete?
** You will need to complete and provide to PACK & SEND a packing list, which simply is a list detailing the description of every item you have packed in each box.
** Sea carriers and airlines need to know accurately the type of goods they will be transporting and Customs officials need to know accurately the type of goods entering their country.
** A detailed Packing list is likely to assist in a speedier clearance at your country of destination.
Do you arrange pick up?
** Yes, and you need not wait around all day for a driver. We will be able to give you an estimated time of arrival (within an hour).
** Packages should be ready for collection at the front of your home, hotel or business at the arranged collection time to minimise delays.
** Alternatively, you can lodge your goods at one of our conveniently located retail service centres throughout New Zealand.
Can I track & Trace my boxes?
If you would like to know the delivery status of your consignments, let us know when you book or lodge your items or parcels with us. With this notification, we will contact you to confirm delivery receipt details. We can communicate details to you by SMS text message, email or phone.
How long does it take for my goods to reach the destination?
This will depend on where you are sending the items and whether you choose an airfreight or seafreight service. As a guide, airfreight can be 3 – 5 days, whilst seafreight can be several months. Do not use seafreight if delivery dates are critical. Unlike airfreight, sea transport can be subject to numerous delays due to inclement weather, dock strikes etc.
What form of financial security do I have in the event of loss or damage of any of my goods in transit?
PACK & SEND offers a warranty which includes ‘Loss or damage protection warranty’ in the event of loss or damage in transit. Click here for more on PACK & SEND’S warranty.
Pack & Send Contact
Call us: 0508 722 548