Organisation : Amazon
Facility Name : Track Your Package
Country : Canada
Website : https://www.amazon.ca/gp/help/customer/display.html?nodeId=GENAFPTNLHV7ZACW
How To Track Amazon Canada Package?
You can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.
Related / Similar Facility : Intelcom Canada Package Tracking
Steps:
To track your package:
** Go to Your Orders https://www.amazon.ca/yourorders
** Find the order you want to track.
** Select Track Package next to your order.
** View all updates to track delivery progress.
Amazon Canada Common Delivery Problems
Your order hasn’t shipped yet:
Check the estimated delivery date by selecting Track Package in Your Orders. If you’re expecting the package today and don’t see a status update, that’s normal. Depending on the carrier, items may ship the same day they’re delivered. If you’re not expecting the package today, please wait for the tracking information to be updated.
Tracking information does not update:
The carrier may have more detailed information about your package. To track your package on the carrier website or contact them, go to Carrier Contact Information. If tracking information is not available, go to Missing Tracking Information.
Your order is delayed:
If the expected delivery date has passed, keep in mind that weather, traffic, and more can cause delivery delays. Most late packages will arrive within 24 to 48 hours of the expected delivery date. If the order has already been shipped, you can’t cancel it. Check our recommended actions for Late Deliveries.
Tracking shows order was delivered but you haven’t received it:
Follow our recommended steps to Find a Missing Package That Shows as Delivered.
Tracking shows undeliverable status:
The carrier was not able to deliver your package, and they will return it to Amazon. We will automatically issue you a refund when we receive the package. For more information, go to Undeliverable Packages.
Packages from third-party sellers:
You can track packages from third-party sellers if they share this info with Amazon and you chose a trackable shipping option. Contact the seller directly for assistance if you are having problems tracking your package. Go to Contact a Third-Party Seller for more information.
Amazon Canada Missing Tracking Information
Here are some reasons why tracking information may not be available:
** The first package scan may be on arrival at a regional hub near the destination. This is common when shipping volume is high and packages are processed in bulk. Until this first scan, the carrier may not acknowledge receipt of the package.
** The first package scan may not be until delivery.
** There may be a delay in updates to the tracking database.
** Some shipments, such as standard International shipments, aren’t trackable.
** Marketplace sellers don’t always provide Amazon with tracking information for their orders.
** If the tracking number starts with “TBA”, see About Deliveries Shipped with Amazon.
Note:
If the estimated delivery date for your package has passed and your tracking information hasn’t changed, allow an additional day or two for the package to be delivered. Usually, packages arrive on or shortly after the estimated delivery date.