Organisation : Deutsche Post
Facility Name : DHL Shipment Tracking
Country : Germany
Website : https://www.deutschepost.de/en/home.html
How To Track Deutsche Post DHL Shipment?
Shipment tracking enables you to track your letters (standard letters with matrixcode stamp, registered national/international items, cash on delivery, Prio) and view information on the delivery of your shipment.
Related / Similar Facility : German Express Courier Parcel Tracking
To track an item, simply enter your shipment number above and you will immediately be shown its current shipment tracking status. Proof of delivery of registered items is also available here to download.
Shipment tracking also enables you to follow the status of particular parcels. The full parcel shipment tracking service, including a user’s account where you can check all your shipments, is available in shipment tracking parcels.
Steps:
To Track Deutsche Post DHL Shipment online, Follow the below steps
Step-1 : Go to the link https://www.deutschepost.de/en/s/shipment-tracking.html
Step-2 : Enter the Shipment Number and
Step-3 : Click On Search Button
FAQ On Deutsche Post Shipment
Frequently asked questions about the location and delivery location of the Deutsche Post Shipment:
1. My shipment has not been delivered. What should I do?
If your parcel shipment has not yet been delivered, we recommend that you first check the status of your parcel online at DHL Shipment Tracking. In some cases, the status of your parcel may not change for several days. Usually, the parcel has been taken out of the fully automated process at the parcel centre. This can happen for a number of reasons.
Here are some reasons that the delivery of your parcel might be delayed:
** The address on the shipment is faulty or incomplete (e.g. a transposed postal code or a missing house number).
** The shipping label was completed in illegible handwriting.
** The shipping label has fallen off the shipment.
** The packaging around the shipment has opened during transport or has been slightly damaged externally and needs to be repackaged.
If the shipment status has not changed for more than 5 workdays, you can request an investigation. If you are the recipient of the shipment, we recommend that you first consult with the sender of the shipment. This generally results in a quick fix for you.
2. My shipment has been taking an unusually long time or the shipment status has not changed. What should I do?
Unfortunately, the usual shipping time might be delayed by 1 to 2 working days in individual cases. Your much-anticipated parcel is stuck in transit and it can sometimes take several days for the shipment status to change again. Don’t worry, your parcel will arrive, but you’re probably wondering how such a delay can occur.
Most shipments are sorted and processed fully automatically in our parcel centres – up to 50,000 shipments per hour. As a result, these items reach their recipient within a maximum of 2 working days after dispatch.
However, if the sorter system cannot read or allocate required information, your parcel might be misdirected or taken out for manual processing.
Here are some possible reasons why your shipment seems to have stopped moving:
** The address on the shipment is faulty or incomplete (e.g. a transposed postal code or a missing house number).
** The shipping label was completed in illegible handwriting.
** The shipping label has fallen off the shipment.
** The packaging around the shipment has opened during transport or has been slightly damaged externally and needs to be repackaged.
Please note the DHL shipment tracking. In such a case, there may be a delay of several days. Please understand that it is not possible to have direct contact with the parcel centre or to accelerate the shipment through customer service.
If the shipment status has not changed for more than 5 working days, you can request an investigation. If you are the recipient of the shipment, we recommend that you first consult with the sender of the shipment. This generally results in a quick fix for you.
3. Can I call my delivery person?
Due to operational reasons, direct contact with your deliverer is unfortunately not possible. Even the customer service, unfortunately, does not have the possibility to contact the deliverer by phone. If you want to praise or complain about your delivery person, please contact our customer service.
DHL Parcel Contact
Customer Service DHL Parcel: + 49 (0) 228 4333112