www.statusin.org

Name of the Organization : Higher Education Loans Board
Type of Facility : Loan Repayment
Country : Kenya

Website : https://www.helb.co.ke/

Related :
Higher Education Loans Board Loan For Direct Entry & Salaried Students DES Kenya :
https://www.statusin.org/7069.html

Loan Repayment:

Undergraduate Loan repayment starts within one year of completion of studies or within such a period as the Board decides to recall the loan whichever is earlier.

To start repayments, please fill in the Loan Recovery Enquiry Form and e-mail to billing@helb.co.ke

However, you can make voluntary payments before or after you leave your course which will reduce your balance earlier. For HELB payment options please click here.

Loan Statements:
To check your statement online, please click here. If you have any query on your statement, kindly fill in the Loan Recovery Enquiry Form and e-mail to: statements@helb.co.ke

Completion of Loan Repayment:

Upon completion of loan repayment, kindly seek clearance from HELB. Please note that only HELB and not your employer can confirm your loan repayment status. HELB shall confirm loan repayment completion by issuing certificate of clearance. For clearance, please fill in the Loan Recovery Enquiry Form and e-mail to: certificate@helb.co.ke (please quote your ID number).

Over Repayment:

If you overpay your loan, you will receive a refund from HELB and not your employer. To claim refund, please fill in the Loan Recovery Enquiry Form and e-mail to: refund@helb.co.ke

Alternative Loans (Post-Graduate, Continuing Education, Civil Servants Training Revolving Fund (TRF) and FUNZO):
Alternative loans are due for repayment immediately upon disbursement. Successful applicants shall be notified via e-mail. For any queries on Alternative loans, please fill in the Loan Recovery Enquiry Form and e-mail to: alternative@helb.co.ke

Loan Repayment Modes :

1. Cheques/Cash Deposit, EFT, Standing Order, (by employer or self):
All payments are payable to Higher Education Loans Board, by crossed cheque, Bankers draft, direct transfer/standing order/EFT or CASH DEPOSIT to HELB collection A/C in any of the following banks
** Kenya Commercial Bank
** Family Bank
** Co-operative Bank
** Barclays bank
** Standard chartered Bank
** Equity bank
** National Bank of Kenya
** Citibank

2. Mobile Phone Money Transfer (M-Pesa & Airtel Money):
Using M-PESA, please enter HELB business number as 200800
Using Airtel Money, please enter business name as HELB

Note: See guidelines on the reverse page.

3. Pesapoint & Equity Bank ATMs:
To repay your HELB loan through ATM, ensure that you include your NATIONAL ID number as your account reference number.

Note: See guidelines on the reverse page.

4. Credit or ATM (Debit) Card (VISA or MasterCard Branded):
One may also give authority to HELB to make monthly debits or lump-sum payments directly from his/her bank account or Credit card.

This is done by signing the CREDIT CARD AUTHORIZATION FORM (CCA) and then forwarding the same to HELB.

VISA or MasterCard branded credit or debit (ATM) cards can also be swiped at HELB offices.

Note:
National ID number MUST be included as reference in all payments and enquiries;
Payments MUST be made by the 15th day of the following month for employers and within the month for individuals (self-paying);
Payments (cheques) delivered directly at HELB payment office MUST be attached with remittance form;
For payments made directly to HELB bank accounts, the remittance form MUST be e-mailed to HELB (e-mail: remittance@helb.co.ke )
The remittance form is available from the HELB website Download Remittance Form
No payment shall be accepted without the remittance form

HELB Bill Payment Guidelines:

Using M-PESA (Safaricom) money transfer:
On the M-pesa menu:
** Select Pay bill option
** Enter HELB business number as 200800
** Enter your National ID number as your account number
** Enter amount you want to pay e.g. 3000
** Enter your secret PIN number
** Confirm transaction and send o Wait for SMS confirmation.

Using Airtel money transfer:
On the Airtel Money menu:
** Select Make payments
** Select Pay bill
** Select Other
** Enter business name as HELB
** Enter Amount – e.g. 3000
** Enter your secret Pin number
** Confirm the transaction
** In the reference section, enter your National ID Number.
** You will instantly receive a confirmation via SMS from AIRTEL MONEY

Using Equity bank ATM:
On the ATM menu:
** Insert ATM card
** Key in your secret PIN number
** Go to ‘Pay bills’
** Select ‘HELB’
** Enter National ID number when prompted
** Enter amount
** You will get a slip indicating the ID and amount entered.

Using PesaPoint ATM:
On the ATM menu:
** Insert ATM card in the card slot o Remove ATM card from the slot o Select language
** Key in your secret PIN number
** Select “Pay Bill” button to proceed to the next screen
** Key in the code shown for HELB option as 5006
** Key in your HELB account number as your National ID number and confirm
** Key in your mobile no. (this will allow HELB to contact you if required)
** Key in the product you wish to pay for (undergraduate or postgraduate)
** Enter the amount you wish to pay for your loan
** The ATM will give you a receipt acknowledging payment for your HELB loan once the transaction is successfully completed.

Note:** Please allow up to three (3) days to update your loan account.

General Enquiry:
For general enquiry on loan repayment, kindly e-mail: recovery@helb.co.ke