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dialog.lk : Reload/ Pay Bill Online Sri Lanka

Organization : Dialog
Facility : Reload/ Pay Bill Online
Country : Sri Lanka
Website : http://www.dialog.lk/dlg/browse/reloadPayBillOnline.jsp

Dialog Reload/ Pay Bill Online

Make an online payment to your subscription

Related : Online Bill Payment Sri Lanka Electricity Company : www.statusin.org/9162.html

Steps :
1. Select Connection Type
2. Payment Details
3. Confirmation
4. Payment Receipt

Need Help?:
We are always here to help you. Explore our knowledge base or get in touch with us 24×7.

Pay Billing

Billing Cycle:
Cycle 1 : From the 15th of each month to the 14th of the next month.
Cycle 2 : From the 5th of each month to the 4th of the next month.

Payment Methods

Payments can be made at Dialog Service Centres & Service Points.
Payment Methods Cash / Cheque* / Credit Cards / Gift Vouchers / Star points / eZ Cash

Payments via Cheques

1. Cheques will be credited to customer accounts upon realization.
2. If the cheque bounces, the cheque value has to be paid back either by cash or credit card. Another check will not be accepted.
3. No post dated cheques will be accepted.
4. All returned cheques are subjected to a penalty of Rs. 250/-

Payments through Banks

Commercial Bank:
Account No : 77-777-777
Cash – Online
Internet Banking, ATM -Updated after bank’s day end
Cheque – Upon realization

* Also Com E-load facility available for Prepaid Mobile subscribers.

Sampath Bank:
Account No : 0001-1006-2249
Cash – Online
Internet Banking, ATM – Online
Cheque- Upon realization

HSBC:
Account No : 001-496777-001
Cash – N/A
Internet Banking, ATM – Next working day
Phone Banking -Next working day
Cheque – N/A

Bank of Ceylon:
Account No : 0005150692
Cash -Online
Cheque- N/A

People’s Bank:
Account No : 204-1-002-3-2461446
Cash – Next working day
Cheque- N/A

National Savings Bank:
Account No : 1-0001-09-91104
Cash – Online
Internet Banking -Online
Phone Banking – Online
SMS Fund Transfer – Online
Cheque, ATM -N/A

Seylan Bank:
Account No : 0320-601376-001
Cash – Next working day
Internet Banking, ATM- Next working day
Vpay (Credit Card) -Online
SMS Fund Transfer – Next working day
Cheque -Upon realization

* Also Vpay facility available for Prepaid Mobile subscribers.

Nations Trust Bank:
Account No : 001100055742
Cash, Internet Banking, ATM – Same day (Payments made after 3 p.m. will be updated during the next working day)
Cheque – Upon realization

FAQ On Dialog

How do I obtain a Dialog Mobile connection?
** You can walk into any of our Service Centers, Arcades or franchise outlets to obtain a connection.

The minimum requirements are :
Postpaid :
** You should be above 18 years
** Connection fee and Local call deposit
** Identification card (NIC), Driving License or Passport (with NIC number)
** Proof of billing confirming the billing address
** You to be physically present at the time of purchase

Prepaid :
** You should be above 16 years
** Connection fee
** Identification card (NIC), Driving License or Passport (with NIC number)
** You to be physically present at the time of purchase

How to correct my ownership details?
If the ownership is completely different :
** You need to visit and outlet to update your ownership.
** The below needs to be provided to confirm your ownership
** SIM

** If SIM is not available need Bill payment receipts / recharge cards used for connections
** NIC / Driving License / PP (as mentioned above)
** Proof of Address
** If you know who the connection is registered to and is contactable
** Bring a letter with his consent to transfer the connection to your name signed by the current owner along with a copy of his/her NIC

Only my address is incorrect :
** You need to visit and outlet to update your ownership.
** The below needs to be provided to confirm your ownership
** NIC / Driving License / PP (as mentioned above)
** Proof of Address

My details are correct but there are spelling mistakes or errors on same :
** Call 1777 to request an update on your information
** Or visit and outlet with the below documents
** NIC / Driving License / PP (as mentioned above)
** Proof of Address
** If NIC number is incorrectly updated, you will need to visit the outlet

Categories: Sri Lanka
Tags: dialog.lk
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