Name of the Organization : Sharjah Electricity & Water Authority
Type of Facility : Online SEWA Account Registration
Country : Sharjah
Website : https://www.sewa.gov.ae/en/content.aspx?P=v%2fwzRvBGCEgPhNcvmEbLOQ%3d%3d&mid=23NCGzR%2bAvXmxjQWdoAmpQ%3d%3d
Register For Account : http://eservices.sewa.gov.ae/sites/anon/en/Pages/Registration.aspx
Online SEWA Account Registration :
Due to a change in the consumer numbers in Customer Care System to the new Account numbers, Please follow the steps below to get your account number:
** Click Get your Account Number from E-Services Menu.
** Enter your Consumer Number (without the leading zeros) in the Consumer Number input box.
** Click to Get Account Number
Related : FEWA Federal Electricity & Authority Application For Water Connection Service United Arab Emirates : www.statusin.org/9155.html
Or
Text your Consumer Number (SMS) to 6611
Online SEWA Account offers for its registered clients:
** Account holder Information and edit profile functionality
** Locate SEWA Customer Care Centers
** View and pay bills online for one Account or more
** View bill history and paid bills (for each account)
** View statement and pay for statement
** View Service Requests Status
** Consumption Graphs
** Cancel Online Account
Notes:
1. Online Payment is available for UAE issued credit cards only.
2. Portal Registration service is available for customers who have updated their details in the new SEWA billing system. In case you did not update, please submit your Emirates ID copy (Front & Back), Premise documents (Tenancy contract/Ownership certificate) or Trade License to regsupport AT sewa.gov.ae mentioning the Account ID, Email address and Mobile number.
Contact Us:
Head Office:
Address:
Al Khan Area,
Government Departments Complex
Phone: 06-5288888
Timings: 7:30 am to 2:30 pm -Sun to Thurs.
FAQ :
How can I register with SEWA e-Services?
visit SEWA e-Services Portal eservices.sewa.gov.ae/sites/anon/en/Pages/Registration.aspx and search for one of the following Identity Numbers:
** Emirates ID number
** Passport number (only for GCC customers)
** Federal Social Security number
** Commercial Registration number (Trade License number)
** once your Customer Details are found and displayed, please proceed to supply your Login Details (Username, Password of your preference).
** Read and agree to terms and conditions and click REGISTER.
Why can’t I find my Identity details (Emirates ID, License Number, Passport Number, etc) when I search for it in the Registration form?
To register with SEWA e-Services Portal, you need to update your information at SEWA system by the following methods :
** You can update your information by using our Online Update Profile service which is available on the following link: https://eservices.sewa.gov.ae/sites/anon/en/pages/UpdateEmiartesId.aspx
** Send an email with required details and attachment to REGSUPPORT@SEWA.GOV.AE these required details are as follows:
Information :
** Account Number
** Emirates ID Number (without dashes)
** Mobile Number
** Email Address
Required Documents :
** Scanned copy of Emirates ID (back and front)
** Scanned Copy of Trade License for Commercial/Industrial Customers
** Approach any of our Customer Care Centers with your emirates ID to update your profile with SEWA
** Call us on 991 and update your profile via our Call Center staff will assist you.
I have updated SEWA with my details (Emirates ID etc) however, when I search for it on the Registration Form, it says “ID Number not found.” What do I do?
** Please make sure the ID you are providing does not have any characters like ( – , _ , / , etc)
** Please make sure you have updated SEWA with the relevant ID. In case you are using a spouse/parent/relative account, please make sure the ID belongs to that person.
I found my ID information however, the website gives me an error message that says “You need to contact SEWA customer care to update your email address”. What do I do?
** Send an email to REGSUPPORT@SEWA.GOV.AE with the email ID of your preference and request for a Profile update
** Approach one of SEWA Customer Care Centers and update your profile
I tried to login many times but I’m not able to login?
** Your account must have been locked due to multiple failed login attempts, please use our Inquiry/Feedback forms to submit a request to unlock your account on the following page: .sewa.gov.ae/en/contactus.aspx
** In case you forgot your password and were not able to login, please use the FORGOT PASSWORD FORM on this page: eservices.sewa.gov.ae/sites/anon/en/Pages/ResetPwd.aspx to reset your password.