Organization : Egypt’s Government Services Portal
Type of Facility : Cairo & Giza Governorate E-Services
Country: Egypt
Cairo E-Services : https://www.egypt.gov.eg/Services/ServicesDetails.aspx?ID=93253§ion=personas&meta=1
Giza E-Services : https://www.egypt.gov.eg/Services/ServicesDetails.aspx?ID=98953§ion=personas&meta=1
Cairo Governorate E-Services :
Provide services of centers, cities, districts and neighborhoods through the Internet or by hand delivery.
Related : Egypt Ministry of Health & Population Egyptian Medical Care Service : www.statusin.org/8488.html
Service Provider:
Ministry of State for Administrative Development in cooperation with the governorate
Ministries:
** Ministry of Agriculture and Land Reclamation
** Education
** Finance
** Trade and Industry
** Housing, Utilities, and Urban Communities
** Manpower and Immigration
** Endowments
** Health
** Social Solidarity
** Ministry of Local Development
** National Council For Youth
** Minister of State for Family and Population
** The National Council For Sport
Giza Governorate E-Services:
Provide services of centers, cities, districts and neighborhoods through the Internet or by hand delivery.
Ministries:
** Ministry of Agriculture and Land Reclamation
** Education
** Finance
** Trade and Industry
** Housing, Utilities, and Urban Communities
** Manpower and Immigration
** Endowments
** Health
** Social Solidarity
** Ministry of Local Development
** National Council For Youth
** Minister of State for Family and Population
** The National Council For Sport
Service Provider:
Ministry of State for Administrative Development in cooperation with the governorate
FAQ :
What are the services and information provided through the Egyptian government portal and how can I use?
The portal provides a vast number of different Egyptian government services over the Internet. Users can easily access the desired service through the portal. Moreover, user can acquire information concerning the documents/applications and procedures needed for completing services.
The Egyptian government portal provides services using different approaches and alternatives of classification, to make it easier for users (citizens, businesses, investmentors, etc…) to access the desired services at minimum effort and time, this includes segmentation by service providers, personas and subjects. You can learn more about the portal sections and how to use them in our help section.
What are the available channels offering government services?
A: Government services are delivered through the following channels:
** Egyptian government portal
** Services available through SMS listed here
** The mobile phone portal mobile.egypt.gov.eg
** Personal documents can be acquired through the Government Services Centers that are located over Egypt (Government Services Centers)
** Chat with a Citizen services agent via the Egyptian government portal, available Sundays to Thursdays from 9 am to 4 pm.
** Inquiries and complaints could be reported through the portal hotline “19468” from 8am to 10 pm
How can I send complaints about government services?
Available complaints channels are:
** Citizens Complaint service availed on the Egyptian government portal
Contacting the following hotlines:
** Number 133: Urgent therapeutic care sector at the Ministry of Health
** Number 177: Ministry of Transportation
** Number 125: Holding Company for water and waste water
** Number 121: Electric Utility and Consumer Protection
** Number 16117: Administrative Prosecution General Authority
** Number 16177: National Authority for Social Insurance
** Number 16035: Investment authority
** Number 19468: Egyptian Government Portal, Ministry of state for administrative development, Electronic University Enrolment, Ministry of Social Solidarity and Justice, The Migration sector, Labor force sector, the Egyptian National Railways
** Number 0800888666: The hotline for disabled children
What are the payment methods available for acquiring government services through the Egyptian government portal?
A: User can pay using the following methods::
** Cash On Delivery (COD)
** Credit cards (Visa and Master cards)
** Points of Sale “Fawry”