Name of the Organisation : Punjab Police (punjabpolice.gov.pk)
Type of Announcement : E-Complaint
Country : Punjab Pakistan
http://punjabpolice.gov.pk/
Related : Punjab Police FIR Registration Pakistan : www.statusin.org/2590.html
E-Complaint FAQ :
1 How can I have a First Information Report (FIR) registered at a Police station?
An FIR is an account of a cognizable (i.e. over which police has jurisdiction) offence that is entered in a particular format in a register at the police station.
Every person has a right to report any matter at the concerned police station and have a case registered in the form of an FIR.
The matter may be reported orally or in writing to an officer at a police station or on patrol. An officer who receives an oral report shall reduce it to writing and cause it to be recorded in the FIR register. A certified copy of the FIR, signed by an officer bearing the stamp of the police station is to be provided to the person who reports the crime.
No police officer has the authority to refuse registration of a case. In case a crime is reported and a case is not registered, the person who reports the crime must inform the Sub-Divisional Police Officer or the Superintendent of Police or the District Police Officer responsible for law and order in that particular area.
How can a person obtain a driving license?
A driving license is issued by the Superintendent or Deputy Superintendent of Police in charge of traffic office in each district. A person must obtain a learner permit, issued by the same licensing authority mentioned above, and complete the mandatory 6-week training period before he or she can apply for a regular license to drive. Three recent passport-size photographs, a copy of the computerized national ID card, the original learner permit and revenue stamps of the prescribed value have to be enclosed with the application form of regular license before its submission. The person would then need to appear for a test on the date assigned and a regular license will be issued for a period of 5 years upon successful completion of the driving test.
What is the procedure for transfer of investigation in case a party is not satisfied with investigation?
Police Order, 2002, provides for two transfers of investigation. Either of the parties to a case may request a transfer of investigation. In case a party is not satisfied with the quality of an investigation or the conduct of an investigating officer, it may approach the district’s Superintendent of Police, Investigation, or the concerned District Police Officer, the Regional Police Officer (DIG or Addl IGP), or the Addl. IGP, Investigation who has his office in the Central Police Office (CPO), Punjab. The complaint should preferably be made in writing with a copy of the complainant’s National Identity Card attached to it. The complaint must contain the FIR no. of the case and the name of the concerned police station and district.
In case of the Capital City District of Lahore, first change is ordered by the Capital City Police Officer after review by a district board comprising three Superintendents of Police.
First Change: All such complaints are referred to a District Standing Board for decision. The board usually comprises the concerned District Police Officer, the Superintendent of Police, Investigation, and the concerned region’s Senior Superintendent of Police, Regional Investigation Branch. After a review of the case the Board makes a recommendation to the Addl. Inspector General of Police, Investigation who orders a transfer if it deems fit. In case a transfer is ordered, the investigation is taken up by the Regional Investigation Branch.
Second Change: The Second change is ordered by the Inspector-General of Police (IGP), Punjab. A complaint may be submitted to the IGP or the Addl. IGP, Investigation. In both cases the matter is referred to the Provincial Standing Board that comprises a DIG and two Superintendents of Police or Senior Superintendents of Police in the Investigation Branch, Punjab that is located in the Central Police Office (CPO), Punjab. In case the IGP orders a second change on the recommendation of the board, the Investigation is taken up by the Investigation Branch, Punjab.
Usually a board does not recommend a case for transfer unless its investigation has been completed. The investigating officers generally continue investigating the case while it’s transfer is being considered.
What is section 182 about the punishment for having a false case registered?
Section 182 of the Pakistan Penal Code provides for a maximum penalty of six months in prison or fine or both in case a person deliberately has a false case registered. The section is however non-cognizable, i.e. the police cannot automatically register a case under section 182. A court has to order police to proceed against a person under section 182; in case a complaint has been brought to the court by the police or another person.
What is section 144 and what does it imply?
Section 144 of the Code of Criminal Procedure (CrPC) empowers district administration to issue orders in public interest that may place a ban on an activity for a specific period of time. Such a ban is enforced by the police who register cases under section 188 of the Pakistan Penal Code for violations of the ban. Section 188 carries a maximum penalty of six months in prison or fine or both.
E-Complaints Form : http://punjabpolice.gov.pk/ecomplaint
Contact Us:
Punjab Police Computer Bureau,
5th Floor, Central Police Office (CPO),
Punjab, Lahore.