Organization : National Water Supply & Drainage Board
Type of Facility : New Water Supply Connection
Country: Sri Lanka
Website : https://www.waterboard.lk/
New Water Supply Connection:
** Check whether it is an area where piped water supply is available.
** Check for the closest NWSDB Office & collect the application form for a new water supply connection. (or download blank application form following section)
Related : National Water Supply & Drainage Board Online Water Bill Payment Sri Lanka : www.statusin.org/9130.html
** Fill the application form and submit at the NWSDB office with copies of supporting documents.
** An Engineering Assistant or the Officer-in-Charge will make an inspection to your premises to take measurements and prepare a cost estimate. This will take a maximum of 7 days depending on the number of outstanding applications. (where the pipeline details are available in the GIS at the Office, the cost estimate will be given to the applicant at the time of applying)
** Where the road pavement has to be cut open to give the new connection, a road reinstatement charge has to be paid to the relevant Local/ Road Authority. The relevant Authority and amount payable will be intimated to the applicant along with the cost estimate.
** AT this stage, the applicant can make the payment. The payment to the Local/ Road authority has to be made to them directly by the applicant. The applicant shows evidence of making both payments (where applicable) to the NWSDB office.
** The applicant signs an agreement with the NWSDB. (this agreement format can be viewed in the following section)
** The water supply connection is provided within a maximum of 4 days after the payment is made.
New Sewer Connection:
** Collect th eapplication form from NWSDB Area Engineers office (Sewerage).
** Fill the application form and submit to the same Area Enginners Office (Sewerage) with copies of supporting documents.
** An officer from NWSDB will make an inspection to your premises to take measurements and prepare a cost estimate. This will take a maximum of 7 days depending on the number of outstanding applications.
** Where the road pavement has to be cut or open to give the new connection, a road reinstatement charge has to be paid to the relevant Local/ Road Authority. The relevant Authority and amount payable will be intimated to the applicat along with the cost estimate.
** At this stage, the applicant can make the payment. The payment to the Local/ Road Authority has to be made to them directly by the applicant. The applicant must show evidence of making both payments (where applicable) to the NWSDB office.
** The applicant signs an agreement with the NWSDB.
** The sewer connection is provided within a maximum of 01 month after the payment is made.
To get the information, contact persons are :-
O.I.C Office Mattegoda – 0112850029/011 2572580
Jayawadanagama -0112775873
Maddumagewatta – 0112811347/0112775873
Hikkaduwa – 0914383231
Kataragama – 0472235233
Area Engineers Office/O.I.C Office Kollanawa – 0112572580
Manager Office – Dehiwala/ Mount Lavinia 0112504273
Rathmalana / Moratuwa – 0112289052
Ja Ela/ Ekala -0114831468
Cost of Sewer Connection :
It is totally depend on the length from the interceptor chamber to main sewer.
Approximate cost for the minimum length of 4m would be Rs.40,000/- .
How do I connect internal sewer system to the NWSDB system ?:
** Sewer line up to the Interceptor Chamber, and the chamber itself will be a property of National Water & Drainage Board. Therefore, we strictly advise any operation or the repairs beyond the Interceptor Chamber has to be informed to relevant O.I.C. Office by the customer.
** When sewer connetion is given, Interceptor Chamber will be constructed with in the customer’s primises, but it will be a property of NWSDB.
** Internal sewer system should be connected to the Interceptor Chamber.
** Rain water is strictly not allowed to be connected to the Interceptor chamber.
How do I pay the monthly bill for sewer connection:
Sewerage charges appear in the wwater bill is calculated according to the sewerage tariff of the NWSDB.
Where do I report the sewer blockeges ?:
Please call immediatly the relevant office.(contact numbers are mentioned in FAQ No.1)
My septic tank is overloaded. What can I do ?:
You need to empty the overloaded septic tank.
You can get the service of a gully bowser by calling to relevant office mentioned in FAQ No.1. Alternatively, there are private gully bowser providers too.