Organization : Al Ain Distribution Company
Type of Facility : New Power Connection Application
Country: United Arab Emirates
Website : http://www.aadc.ae/en/pages/New_Power_Connection_Application.aspx
New Power Connection Application:
Connection of electricity for new premise
Related : Al Ain Distribution Company New Water Connection United Arab Emirates : www.statusin.org/9141.html
Process description:
** Submission of required documents for connection of electricity service.
** Obtaining an appointment for inspection.
** Completion of site inspection & approval from concerned parties.
** Approval of electricity schemes/drawings.
** Notifying client of required fees.
** Connect Electricity.
Fees:
Cost verified based on load, cable size & length after completion of all required procedures unspecified Al-Ain Distribution Company
Service availability : Individuals; Corporate
Required documents:
** Letter From Al-Ain Municipality
** Site Plan
** Copy Of Owner’s ID
** Letter From Company
** Copy Of Trade License
** Letter From Islamic Affairs Authority
** Copy Of Construction Permission
** Copy Of Authorized Signatures
Service Duration : 45 Days
Electricity Reinforcement:
Boosting of electricity service due to additional loads, for example: expansion of premises
Process description:
** Submission of required documents for electricity reinforcement.
** Obtaining an appointment for inspection.
** Completion of site inspection approval from concerned parties.
** Notifying client of required fees.
** Commencing of electricity boosting work.
Service Duration : 5 Working Days
Required documents:
** Letter from Al Ain Municipality
** Copy of Owners’ ID
** Site Plan
** Letter from Corporation / Company / Authority
Service Inquiry:
AADC Contact Center (8009008) 24 Hours / 7 days
Technical counter , Al Saad Branch, Al Hayar Branch and Al Wagan Branch
Working hours:
Technical counter; external branches during official working hours (7AM – 3 PM) from Sunday to Thursday.
FAQ :
When will I see the new bill?
If you have a standard bill you should receive it within the next few weeks, that is, when you normally get it.
Why are you advertising this new bill?
We want to let you know that new bills are coming so that you are not surprised when you see them.
Why are the utilities now in separate bills?
By having separate bills you get more information on each utility and an effective tool for you to manage your consumption.
Why are you giving this consumption information?
More information is power to you, the customer. We want to help you to make smarter choices about the water and electricity you use. Water and electricity are precious resources and need to be managed so that our children can enjoy what we have today.
Do I have to pay each bill separately?
Yes, though you can pay them together, and we can work with you to ensure it’s done as smoothly as before.
Will I get each bill on the same day?
Yes, water and electricity will be issued at the same time and in the same envelope.
Will this new bill change the water and electricity prices I pay?
No, the prices remain the same.
Where on the bill does it say what I have to pay (my due amount) this month?
The box that says “Total to Pay” is what you have to pay.
What does the actual cost mean?
The actual cost is what it actually costs to produce the water and electricity you use and get it to you. The actual cost of what you use is a lot more than what you pay for it. The actual cost is based on the cost for the whole of the Emirate, so we use the same figure for Al Ain and Abu Dhabi.
Can I print off my old bills in the new format?
Yes, you will be able to print off your old bills in the new format.