Organization : AGL Energy
Type of Facility : View & Pay Your Bills
Country: Australia
Website : http://www.agl.com.au/residential/help-and-support/billing-and-payments/bill-payment-options
AGL Bill Payment Options
Pay via AGL Energy Online:
AGL Energy Online is a quick and easy way to view and pay your bills, view your payment history and set up Direct Debit and ebilling.
Related : Origin Energy Pay Electricity & Gas Bills Online Australia : www.statusin.org/9169.html
Once registered, you will always have the latest bill information at your fingertips and you can manage your energy account when it suits you, wherever you are.
AGL Energy Online Payment Options:
Direct Debit:
Take the hassle out of remembering to pay with Direct Debit. Pay your AGL bills in full, automatically on the due date from your nominated savings, cheque or credit card account. Apply now and or view the Direct Debit terms and conditions.
Pay by Credit Card:
You can pay online by credit card using either Visa or MasterCard.
BPAY via AGL Energy Online:
Pay your AGL bill through your bank using BPAY either by Phone Banking or by Internet Banking. If you are not already registered for Phone Banking or Internet Banking, contact your bank for details.
You can now also receive, view and pay your AGL bills online through your bank’s Internet Banking website with BPAY View®. With BPAY View your bills will be delivered directly to your secure Internet banking environment. There’s no paperwork to worry about and you get the convenience of paying through any method you choose.
When registering online for BPAY View®, please use your 8-digit or 10-digit account number (displayed on the front of your AGL bill), for your BPAY View Registration Number.
Other Payment Options:
Direct Debit:
Take the hassle out of remembering to pay with Direct Debit. Pay your AGL bills in full, automatically on the due date from your nominated savings, cheque or credit card account. Apply online or call us 24/7 on 131 245. View the Direct Debit terms and conditions.
Pay by Credit Card:
You can pay online or by phone on 1300 657 386 using either Visa or MasterCard.
Please ensure that you refer to the back of your energy bill for your payment reference number prior to making a payment online. Maximum $4,000 per transaction.
BPAY:
Pay your AGL bill through your bank using BPAY either by Phone Banking or by Internet Banking. If you are not already registered for Phone Banking or Internet Banking, contact your bank for details.
You can now also receive, view and pay your AGL bills online through your bank’s Internet Banking website with BPAY View®. With BPAY View your bills will be delivered directly to your secure Internet banking environment. There’s no paperwork to worry about and you get the convenience of paying through any method you choose.
When registering online for BPAY View®, please use your 8-digit or 10-digit account number (displayed on the front of your AGL bill), for your BPAY View Registration Number.
Pay by Mail:
Send your payment slip to AGL together with a cheque or money order to:
AGL Sales Pty Ltd
Locked Bag 20024
Melbourne VIC 3001
Pay by Centrepay:
If you receive payments from Centerlink you can elect a regular amount to be paid directly to your AGL gas and/or electricity account. Centerpay works best with a bill smoothing plan to ensure your energy charges are paid evenly across the year, avoiding seasonal changes in your bill payments.
If you are interested in paying your energy bills by Centrepay, call us 24/7 on 131 245 to obtain your AGL Centrepay Reference Number. You can then contact Centrelink on 1800 050 004 to arrange your Centrepay deductions.
Pay by Centrepay is only available to Residential customers.
Post Billpay®:
You can also pay in person at any Post Office or visit the Postbillpay® website for more options.
PayPal:
You can now pay online using PayPal, giving you the freedom to make a one off payment using your existing PayPal account. PayPal supports payments via bank transfer, credit card, debit card and AMEX.
Please refer to the back of your energy bill for your payment reference number. If you do not have a PayPal account, you can sign up for one today.
Understanding Your Bill:
We try our best to keep our bills simple and easy to understand.
Still, we know that, from time to time, you’ll have questions. You may query the amount you need to pay, for example, or your energy usage – and we want to make sure you have satisfactory answers.
Energy bills not what you expected?:
If your bill seems higher than expected, it could be because of the season (a very hot summer, for example, or a cold winter) or due to a rate change.
To help you get a better understanding of how you’re using energy in your home (and how to use less) AGL has launched My AGL IQ®. You can use this online service to see how you use energy, make a plan to do something about it, and then save on your energy bills by reducing your energy use.
Trouble paying your bill?:
If you are having trouble paying your bill you can take advantage of a number of payment plans with AGL and a variety of ways to pay.
With AGL bill smoothing, the estimated total cost of your energy bills over the next year is spread across equal monthly, fortnightly or weekly installments. It’s a great way to make managing your energy bill payments easier and more predictable – and a big help when it comes to planning your budget.
If you are an AGL residential customer, experiencing financial difficulties and having trouble paying your gas and/or electricity bills, AGL’s Staying Connected program may well be able to help. ‘Staying Connected’ can give you good advice and practical guidance and can devise a plan that considers your financial situation and what you can afford to pay.
You may also be eligible for government concessions and other assistance.
If you’re having trouble paying your AGL gas or electricity bills, call 1300 659 925.