Organization : Nationwide Building Society
Type of Facility : View Account Balance/ Statement Online
Country: United Kingdom
View Account Balance/ Statement Online :
You can view your balance, statement and statement history using the Online Bank.
Related : Leicestershire County Council Pension Fund View Payslip P60 Online : www.statusin.org/26215.html
Current account / Card based savings:
When you log in to the Internet Bank and select your current account from the account list, you will automatically be shown your mini statement. This provides your account balance and available balance plus the most recent 12 transactions on your account.
1.Full statement
2.Statement archive
What’s on your statement?:
Your mini statement – shows your account balance and available balance plus the last 12 transactions on your account.
Your full/archive statement shows the:
** Account balance – This is a real time representation of the funds in your account.
** Available balance – This shows how much money you can access today. This can include visa reservations made against your account (not reflected in the account balance), and also cheques that have been credited to your account but that are not yet available for withdrawal .
** Transactions made within the statement period – if there’s a zero balance and no transactions have taken place during the previous month, a statement will not be sent.
** Arranged overdraft – located at the top and on the right side of the statement
** Any charges – located at the bottom of the last statement page
** IBAN, BIC and SWIFT numbers – located above the transaction section
Mortgage statement :
To view your mortgage statement, please log in to the Online Bank and:
** Select View accounts – tab located at the top of the page
** Select your mortgage
** Select your statement date – use the drop down list provided
** Select the button View
What’s on your statement?:
Statements show the:
** Balance – opening balance and outstanding balance
** Transactions – payments received and interest charged
** Interest rate history
** Agreed redemption date
** Overpayments – these are bundled together with your monthly payment
Credit card :
When you log in to the Internet Bank (This link will open in a new window) and select the credit card link from your account list, you’re automatically shown the recent transactions applied to your account since your last statement. Your available balance is also shown, but doesn’t show any transactions currently being processed and is for indicative purposes only.
The other two statement views are:
Statement summary / statement archive:
Please log in to the Internet Bank and:
** Select View accounts – tab located at the top of the page
** Select your credit card link
** Select statement summary * / statement archive – from the menu on the left side of the page
* You will automatically see the latest account summary but can choose to view any previous summaries for up to 15 months, where a previous statement has been issued.
What’s on your statement?:
Important:
Recent transactions – shows the transactions applied to your account since your last statement. Your available balance is also shown, but doesn’t show any transactions currently being processed and is for indicative purposes only.
Previous / archive statements – show the information from the first sheet of your statements and shows:
** Account Balance – This is the amount you have spent (as processed by the close of business on the previous working day).
** Available Balance – This doesn’t show transactions being processed and will not tell you exactly how much you have available to spend.
** Transactions made within the statement period – If there’s a zero balance and no transactions have taken place during the previous month, a statement will not be sent.
** Credit Limit – Shows your credit limit.
** Next Payment Date – The date your next payment is due.
** Next Statement Date – The date your next statement will be sent to you.
** Previous Statement Date – The date we sent you your previous statement.
If you see more than one card mentioned on your statement, it could be because your card number has changed, it’s been reported as lost/stolen or the card type has changed. Old cards may remain on the listing. We maintain these accounts for some time on our systems to monitor any unauthorised usage. The details of the old card are for information only and will be removed on future statements.
Paper / paperless statements :
If you would like to stop receiving paper statements or go back to receiving your statements by post, please log in to the Internet Bank and:
** Select Manage – tab located at the top of the page
** Find My site settings
** Select the link View or change my site settings
** Select ‘Stop all paper statements’ or ‘change’
** Continue to follow the on screen instructions
Choosing online statements means you are asking us to stop sending you statements in the post and, instead, we’ll send your statements in electronic form to your Internet Bank. You will also receive an email telling you when your latest statement is available to view on the Internet Bank. The email will also let you know if you’ve incurred any fees on your account in the last month. You will need to log in to the Internet Bank and check your online statement in order to view the details of any fees incurred. Please note that if you have a joint account that is not set up to receive separate statements, all account holders must be happy to choose online statements for you to make the change.
You can always opt back into paper statements in the future if you change your mind.
Downloading help :
Statement not downloading – If the statement isn’t downloading, it may be because the browser is already being used for another task or the browser is not supported. Please follow this link to our troubleshooting page for more information.
Adobe Reader – Do you have the latest version? You will need the latest version of Adobe Reader (This link will open in a new window)* to view the pdf file.
If you don’t bank online:
You can get account information by:
** Using a cash machine
** Using Telephone banking (TB)
** Visiting a branch