Organization : Scottish Water
Type of Facility : Pay Bill Online
Country: Scotland
Website : http://www.scottishwater.co.uk/
Pay Bill Online :
You can pay your bill here, if you have received an invoice direct from Scottish Water. Bills are paid by credit or debit card and are processed the next day using the payment service Sagepay.
Related : Scottish Water Applying For New Connection : www.statusin.org/9284.html
Due to a change in billing, customers with invoices for connections starting with “CC” cannot use this online service to pay a bill. We ask these customers to refer to the back of their bill for alternative payment methods or call the Income Team on 0845 741 3752.
Only payment of the full amount of invoices will be accepted.
Please note, your unmeasured household water and waste water charges are billed with your Council Tax and cannot be paid here. For these charges please make payment arrangements with your local Council.
Find Invoice:
1.Please enter your customer reference number, you will find the customer reference number at the top right hand corner of your invoice.
2.Please enter your invoice reference number, you will find the invoice reference number at the top right hand corner of your invoice.
3.Please enter a valid e-mail address
4.Please re-enter a valid e-mail address
Find Here : https://www.scottishwater.co.uk/
How to pay:
At a post office by cash or cheque:
Please sign and date the payment slip overleaf and take the whole invoice to any Post Office who willcharge for this service. Please ask for a receipt of your payment.
At a bank by cash or cheque:
Please fill in the payment slip overleaf and take it to any bank. A charge may be made for this service.
By Girobank:
If you have a Girobank Account, please fill in the payment slip overleaf and send it to:
Girobank plc, Bootle, Merseyside G1R 0AA.
By post:
Please complete the payment slip and send it with your payment to:
Scottish Water Horizons,
Income Team, PO Box 5749, Inverness IV1 9DU
Make cheques/postal orders payable to Scottish Water Horizons
Remember to write your customer reference number on the back of the cheque. Receipts will only be issued where specifically requested.
By debit or credit card:
If you have a Mastercard or Visa card, you can make payment:
Online via the internet. Log on to www.scottishwater.co.uk 24 hours a day, 7 days a week and go to Pay a Bill
0845 741 3752 – call our Income Team Helpline to settle your invoice by telephone
By BACS or Online Banking:
Lloyds TSB, City Office, Gillingham ME8 0LS
Branch Sort Code: 30-00-02
Account Number: 03082402
Account Name: Scottish Water Horizons Limited Income
Please quote your invoice number with all payments.
If paying by BACS please post, fax or e:mail your remittance advice/details to:
Scottish Water Horizons
Income Team
PO Box 5749
Inverness
IV1 9DU
Fax No.: 01463 228283
Email : incometeam@scottishwater.co.uk
Contact us:
Please contact us if you have any enquiry about your invoice, have difficulty in paying this bill or any other aspect of our service. Call us on our Income Team Helpline 0845 741 3752.
Mon-Thur 9am-5pm
Fri 9am-4.30pm
Your call may be monitored as part of our ongoing effort to improve our customer service. Please remember to have your Customer Reference Number at hand.
Or write to:
Scottish Water Horizons
Income Team
PO Box 5749
Inverness
IV1 9DU
For all other enquiries, call our Customer Service Helpline 0845 601 8855.
Change of contact details:
Please let us know if any of your details have changed. Call us on our Income Team Helpline 0845 741 3752
Mon-Thur 9am-5pm
Fri 9am-4.30pm.
Your call may be monitored as part of our ongoing effort to improve our customer service. Please remember to have your Customer Reference Number at hand.
Or complete and return this form to:
Scottish Water Horizons
Income Team
PO Box 5749
Inverness
IV1 9DU