Organization : Ministry of Interior
Service Name : New Heavy Driving License Issuance
Country: United Arab Emirates
Website : https://moi.gov.ae/ar/default.aspx
MOI New Heavy Driving License Issuance
Delivery Directorate: General Directorate of Vehicle & Drivers Licensing
Related : Ministry of Interior Traffic Fines Payment United Arab Emirates : www.statusin.org/9587.html
Department:Vehicle & Drivers Licensing
Service Beneficiary:Companies,Resident,Citizen
Service Recipient: From Government to People, From Government to Government, From Government to Business
Service Description:
This service allows the issuance of a new heavy driving license after the customer passes the driving test.
Service Execution Steps
** Access the website, select the desired service, fill in the E- Form, and Pay the fees electronically
** Get reference barcode
** Attach the required documents
** The comprehensive employee receives the transaction and verifies the application and the service- related documents
** When the transaction is processed and the transaction- related procedures are finalized, a text message is sent to the applicant
** The Service Result is issued and is handed over to the applicant by hand or by mail or Empost
Support Documents Required:
The slip proving cumstorer has passed the driving test passport copy two photos
FAQ
1. Requesting help regarding the method of paying the violations and penalties through the website and the smart app.
The Ministry of interior has a 24/7 live support through our website and smart app:
** Live chat support is connected with our service channels, through our smart app or the website, as the user can get the information required and request assistance.
** Call our service centers: 8005000.
2. When are the traffic points assigned, from the violation date or from the payment date?
Black traffic points are assigned from the date of payment.
3. What are the documents needed to request a visit for a prisoner in the General Department of Punitive & Correctional Establishments.
ID card
** Official document (passport-diplomatic card)
** Visit permit from Prosecution – for non-first degree kinship.
** PRO card authorized for private sector.
4. How much does a “request to visit a prisoner” coast?
No fees are applicable for this service.
5. What are the conditions to apply for a visit to a prisoner in the General Department of Punitive & Correctional Establishments?
** In some cases, Individuals of first degree kinship (father – mother – sons – wife – husband – brother – sister) can apply to this service.
** There will be no visit in case the prisoner does not to or has deprivation due to misconduct
** The duration of the visit should be respected as per law.
** Prosecution permission for non-first degree kinship
** Internal approval from the General Department of Punitive & Correctional Establishments
6. How can I take an appointment to visit a prisoner in the General Department of Punitive & Correctional Establishments?
Through this service, (individuals + companies + government entities) can request to visit prisoners at the Penal and Correctional Institutions of the General Directorate of Abu Dhabi Police.
You can get an appointment via:
Website: login-choose police services- request a visit -then fill in the form, then the General Department of Punitive & Correctional Establishments will contact the user to inform him if his request is approved or rejected in order to proceed to appointments.
Smart app: sign in, select smart services- police bundle, request a visit, select add new request, fill the form then General Department of Punitive & Correctional Establishments will contact the user to inform him if his request is approved or rejected in order to proceed to appointments.
Service centers: Prosecution permission for the (Individuals with non-first degree kinship)
Prisoner eligibility for a visit.
Customer Service Center Details:
Call Center: 8005000
Tel: 00971-2-5127444
Fax: 00971-2-409 2441
EMail: customerservice AT adpolice.gov.ae
Address: Traffic & Licensing / General Directorate of Vehicle & Drivers Licensing