Organization : Ministry of Interior
Service Name : Issuing “To Whom it May Concern” Certificate
Country: United Arab Emirates
Website : https://moi.gov.ae/ar/default.aspx
MOI Issuing “To Whom it May Concern” Certificate
Delivery Directorate: General Directorate of Punitive and Reformatory
Related : Ministry of Interior Issue Police Clearance Certificate United Arab Emirates : www.statusin.org/9603.html
Department:General Directorate of Punitive and Reformatory
Service Beneficiary:Companies,Resident,Citizen
Service Recipient:From Government to People,From Government to Government,From Government to Business
Apply Here : https://moi.gov.ae/ar/default.aspx
Service Description:
To issue “To Whom it May Concern” Certificates that state that:
1- an inmate is held in prison; or
2- an inmate had completed his sentence
Service Execution Steps
** Access the website, select the desired service, fill in the E- Form, and Pay the fees electronically
** Get reference barcode ** Attach the required documents
** The comprehensive employee receives the transaction and verifies the application and the service- related documents
** When the transaction is processed and the transaction- related procedures are finalized, a text message is sent to the applicant
** The Service Result is issued and is handed over to the applicant by hand or by mail or Empost
Support Documents Required:
Passport copy; or ID copy
Requirements:
Designate name of addressee Obtain inmate’s approval Internal approval by the relevant authority within the PRE Directorate General
Service Fees Details: No fees
Estimated Delivery Time:
30 minute
FAQ
1. What are the document needed to issue a passport for a UAE citizen?
UAE citizens can renew their expired passport by :
Electronic smart channels :
Service centers:
New personal photograph :
** White background
** Face should be clear.
** No glasses allowed.
** Straight face.
** No modification or editors allowed
Expired passport :
** Original ID and Family Book, or copies of them
New personal photograph :
** White background.
** Face should be clear.
** No glasses allowed.
** Straight face.
** No modification or editors allowed
2. I am a resident and I would like to issue a residence permit for my newborn, what are the documents needed for issuance?
** Colored photograph for the sponsored.
** Dully attested birth certificate.
** Sponsored passport with validity of minimum 6 months.
** Emirates ID for the sponsored.
** Salary certificate minimum of (3000 aed+ accommodation or 4000 aed )
** Health insurance of the sponsor.
3. What are the financial penalties I get if I overstay my residency permit?
People who have overstayed in the country after the expiry of their residence visa need to pay 100 aed per day, plus 100 aed service fees paid on the border crossing point.
4. I can’t change my driving license test day?
Please note that you can change only one time. In case it was changed before, the user cannot reschedule it again, also he should ensure the date of the test as the website does not offer this service. Should ensure the availability of the test dates test dates are provided by the traffic management.
5. How can I ensure the payment process was successful?
You will be notified by sms, or you can login to your account and ensure that it was payed, or by checking the invoices available on the members services section in the website.
6. How can I offer a suggestion?
For any complains or suggestions, you can use one of the following:
** You can call our service center on the toll number 8005000.
** Online live chat on our website and smartapp.
** submit the request online via our online complaining system .fms.ae
7. How can I remove my account permanently
This can be done only by calling our service centers on 8005000.
8. Is it possible to obtain TO WHOM IT MAY CONCERN certificate for a prisoner?
Yes, this service is available in General Department of Punitive & Correctional Establishments. You can issue the certificate which states that the prisoner is in jail or End of condemnation.
9. Where can I issue a good conduct certificate in English?
Good conduct certificate can be issued in English from our options online and via the mobile app. Or you can refer to the Directorate General of the Federal Criminal Police or any police station to obtain it manually.
10. Can I issue a Certificate of Good Conduct while there is a pending traffic case against me?
Yes you can.
Customer Service Center Details:
Call Center: 8005000
Tel: 00971-2-4461461
Fax: 00971-2-4455018
EMail: eservices.support AT moi.gov.ae
Address: Policing General Head Quarter