Organization : Ministry of Interior
Service Name : Canceling a Category of a Driving License
Country: United Arab Emirates
Website : https://moi.gov.ae/ar/default.aspx
MOI Canceling a Category of a Driving License
Delivery Directorate: General Directorate of Vehicle & Drivers Licensing
Related : Ministry of Interior Issue a Replacement of Heavy Equipment/Machine Driving License United Arab Emirates : www.statusin.org/9611.html
Department:Vehicle & Drivers Licensing
Service Beneficiary:Resident,Citizen
Service Recipient:From Government to People,From Government to Government,From Government to Business
Service Description:
Canceling a category of driving license
Service Execution Steps
** Access the website, select the desired service, fill in the E- Form, and Pay the fees electronically
** Get reference barcode
** Attach the required documents
** The comprehensive employee receives the transaction and verifies the application and the service- related documents
** When the transaction is processed and the transaction- related procedures are finalized, a text message is sent to the applicant
** The Service Result is issued and is handed over to the applicant by hand or by mail or Empost
Support Documents Required:
Eye test (in case of a mismatched eye test with the same category)
Requirements:
Driving license holder attend in person
Estimated Delivery Time:
1 hour
FAQ
1. Requesting help regarding the method of paying the violations and penalties through the website and the smart app.
The Ministry of interior has a 24/7 live support through our website and smart app:
** Live chat support is connected with our service channels, through our smart app or the website, as the user can get the information required and request assistance.
** Call our service centers: 8005000.
2. When are the traffic points assigned, from the violation date or from the payment date?
Black traffic points are assigned from the date of payment.
3. What are the documents needed to request a visit for a prisoner in the General Department of Punitive & Correctional Establishments.
ID card
** Official document (passport-diplomatic card)
** Visit permit from Prosecution – for non-first degree kinship.
** PRO card authorized for private sector.
4. How much does a “request to visit a prisoner” coast?
No fees are applicable for this service.
5. What are the conditions to apply for a visit to a prisoner in the General Department of Punitive & Correctional Establishments?
** In some cases, Individuals of first degree kinship (father – mother – sons – wife – husband – brother – sister) can apply to this service.
** There will be no visit in case the prisoner does not to or has deprivation due to misconduct
** The duration of the visit should be respected as per law.
** Prosecution permission for non-first degree kinship
** Internal approval from the General Department of Punitive & Correctional Establishments
6. How can I take an appointment to visit a prisoner in the General Department of Punitive & Correctional Establishments?
Through this service, (individuals + companies + government entities) can request to visit prisoners at the Penal and Correctional Institutions of the General Directorate of Abu Dhabi Police.
You can get an appointment via:
Website: login-choose police services- request a visit -then fill in the form, then the General Department of Punitive & Correctional Establishments will contact the user to inform him if his request is approved or rejected in order to proceed to appointments.
Smart app: sign in, select smart services- police bundle, request a visit, select add new request, fill the form then General Department of Punitive & Correctional Establishments will contact the user to inform him if his request is approved or rejected in order to proceed to appointments.
Service centers: Prosecution permission for the (Individuals with non-first degree kinship)
Prisoner eligibility for a visit.
7. How can I use the mobile app to issue a Good Conduct Certificate?
First you should login to the application, then choose from smart services the police bundle, click on Good Conduct Certificate, click on add new request. Fill the form then follow the steps to get the certificate.
8. Is there any option that can be provided via the website or the mobile app to allow the user to get the Good Conduct Certificate, without sending it with a delivery service?
We provide an option for the user through our website and mobile application allows him to choose the method of delivery, either by a delivery service or via email
9. What does Good Conduct Certificate mean?
Through this service, individuals and companies can apply for a good conduct certificate issued by The Directorate General of the Federal Criminal Police and follow up on the status of their application.
10. Can I get a soft copy of the certificate of compliance?
Currently we can send a soft copy of the certificate of compliance via email.
Customer Service Center Details:
Call Center: 8005000
Tel: 00971-2-5127444
Fax: 00971-2-409 2441
EMail: customerservice AT adpolice.gov.ae
Address: Traffic & Licensing / General Directorate of Vehicle & Drivers Licensing