Issuance of New Government Client Card United Arab Emirates : Ministry of Finance

Organization : Ministry of Finance
Type of Facility : Issuance of New Government Client Card
Country: United Arab Emirates

Website : https://mof.gov.ae/

E-Dirham Services :

** Services in the system of e-Dirham
** Procedures for obtaining e-Dirham cards

Related : Ministry of Finance Common Coding System United Arab Emirates : www.statusin.org/10236.html

** Printing and addresses of companies that deal with managing the development of income
** List of banks contracted for the issuance of bank guarantee automatically
** List of banks contracted for the registration of bank guarantee automatically
** Contact addresses of the official government, which deals with managing the development of income
** A list of the marketing contractor for the sale and shipment of e-Dirham cards
** Stations version e-Dirham cards

What is e-Dirham System?:
e-Dirham (electronic smart cards) is an advanced approach for collecting government revenues instead of traditional ways (i.e. financial stamps and receipts of income). The system offers simplicity and ease of usage, and utilises latest and advanced technologies.

1- Issuance of New Government Client Card (for individuals):
Requirements:
1. Filling out the application meant to issue new government client card.
2. A photograph of the one who applies for the card.
3. A copy of passport and valid visa (for non-UAE citizens).
4. Providing the service without fees.
5. Issuing the card takes 15 minutes.

2- Issuance of new Government Client Card (for Institutions):
Requirements:
1. Filling out the application meant to issue new government client card.
2. A commercial, industrial or professional license.
3. A copy of the passport of the institution’s owner or the authorized person
4. Approving signature by showing the establishment’s card or obtaining a notary’s authorization.
5. A photograph of the one who applies for the card or his representative.
6. A copy of the passport of the one who applies for the card, in addition to a copy of his valid visa (for non- UAE citizens).
7. Providing the service without fees.
8. Issuing the card takes 20 minutes.

Sector: Resources & Budget Sector

Responsible Department: Revenue Development Department

Beneficiary of the Service: Federal Ministries and Bodies

Duration of Service:
** Request of the Financial Advances and Delivery of Revenue Collection Letters 7 Days
** Request to Install and Activate e-Dirham Devices 7 Days
** Request for e-Dirham Devices’ Maintenance Follow up 7 Days
** Request to Register at or Add Services of e-Dirham System 7 Days

Adding New Service Fees in e-Dirham :
Definition :
** This service allows the addition, modification or deletion of service fees provided via e-Dirham.

** This is for the benefit of federal, local or private entities using the system upon the issuance of a resolution by the Cabinet, its delegate, or whoever has the power to impose fees. To carry out collections via the system, fees must be added on the date of implementing the resolution to the system, as this is the approved method for collecting federal service fees.

Duration of service provision :
** implemented by the date of implementation of the resolution concerning the fees.

Location of service provision :
** MoF website or the regular mail.

Target Audience :
** the ministries, federal authorities, local government entities and the private sector

Service implementation procedures/steps :
** Receiving the application form from the concerned entity to add or modify service fees via e-mail, fax, or regular mail. The form should be attached to a formal letter and the supportive adopted resolutions.

** Verifying the application to ensure its conformity with the attachments.
** Adding/modifying/deleting services in or from e-Dirham.
** Sending a list of the fees included in the system to the requesting entity to review and approve the list.

** Printing and sending the list of fees to the technical support team to activate it on the POS and e-collecting machines, as well as on the website of the entity if it is used for collecting fees as of the date of the implementation of the resolution supporting the imposing of fees.

Responsible Officer/ Sector Coordinator: Mouza Obaid Al Za’abi

Direct Number: 02-6987592