DEWA Dubai Clearance Certificate For Electricity/ Water Bills
Name of the Organization : Dubai Electricity and Water Authority
Type of Facility : Clearance Certificate Request & Status Check Online
City : Dubai
Country : United Arab Emirates
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Website : https://www.dewa.gov.ae/default.aspx
Related : DEWA Dubai Online Electricity & Water Bill Payment : https://www.statusin.org/1792.html
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Clearance Certificate Offline Procedure :
1. Submit Application :
Submit application in writing with required documents(s).
You can call us at anytime of the day on the following number +971-4-601-9999
Contact Department :
Customer Service Centers (Head Office, Al Hudaiba, Al Wasel, Burj Nahar, Al Tawar, Umm Ramool, Ayal Nasser)
2. Pay The Final Bill :
Pay the final bill amount and DEWA’s service charge, for issuing the clearance certificate.
Contact Department : Cash Counter
3. Collect Certificate :
Present payment receipt and collect certificate.
Contact Department :
Customer Service Centers (Head Office, Al Hudaiba, Al Wasel, Burj Nahar, Al Tawar, Umm Ramool, Ayal Nasser)
Online Procedure :
1. Online Application Submission :
Fill-in the online application form with the required information. Attach required documents and submit the application. You will be prompted to pay service fees online. On successful submission, a reference number will be provided which can be used for tracking the status of the application.
Customer Clearance Certificate :
1 : Customer Clearance Certificate e-Service facilitates requests for Customer Clearance Certificates online (Nominal fee of Dhs. 50, plus credit card charges). You will receive an application number to track your request status online, and you will also be notified through e-mail. Upon approval you will receive the Customer Clearance Certificate through e-mail and SMS.
2 : If “Final bill settlement” is required or if documents delivered were invalid, the Customer Clearance Certificate request will be placed “On Hold”. You will be requested to settle the issue within 15 days, failing to do so will result in the cancellation of the request.
New CC Request : https://e-services.dewa.gov.ae/Clear…e_request.aspx
2. Application Status Tracking and Notifications :
You will receive SMS and e-mail notifications regarding the progress of the application. In addition to notifications, the status of the application can also be tracked online through e-service. Access tracking page and enter the application reference number to check the status of the application.
Track Request for Clearance Certificate :
Please enter your Clearance Certificate Request Reference Number in the link given below :
Check Status : https://e-services.dewa.gov.ae/Clear…ate/track.aspx
3. Service Delivery :
Once the application is Approved, the clearance certificate will be sent by post.
Attachment Information :
Passport Copy and letter from the applicant :
1) Final bill settlement
2) Valid ID of account holder and Authorized person
3) Authorization Letter
Trade License :
1) Final bill settlement
2) Valid ID of account holder and Authorized person
3) Authorization Letter
Customer Care Contact Center :
DEWA has launched a round-the-clock contact center to serve you even better.
About Us :
Dubai Electricity and Water Authority (DEWA) was formed on 1 January, 1992, by a decree issued by the late Sheikh Maktoum bin Rashid Al Maktoum to merge Dubai Electricity Company and Dubai Water Department, which had been operating independently before then.
Both organisations were established by the late Sheikh Rashid bin Saeed Al Maktoum in 1959. Dubai Government fully supported the Electricity Company and the Water Department to provide Dubai’s citizens and residents with a continuous and reliable supply of electricity and water.
What is the format of the ‘letter from the applicant’?