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crocs.com Check Order Status & Tracking United States of America : Retail

Name of the Organization : Crocs Retail Inc
Type of Facility : Check Order Status & Tracking
State : Colorado
Country : United States of America

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Website : http://www.crocs.com/on/demandware.store/Sites-crocs_us-Site/default/Order-OtherFindOrder

Check Order Status & Tracking :

** Track your order from ship date to arrival.
** To begin, enter your order number and last name below .

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Guests :
** Enter your order number and billing last name below.
** Registered Users: login to view your order receipt.
** View your order status in the orange box in the right column of your order receipt.

Steps :
** Enter Order Number (ex: 00001234CUS)
** Enter Billing Last Name
** Click Go button to check status

Option 1: Log in to track your order
** Visit Crocs.com and select ”Sign In” from the top navigation bar. Sign In.
** Enter your registered email address and password and click Sign In.
** Under Order History, select your order number.

** In the right column of the Order Details page, find Track Shipment and click the blue tracking number.
** Your tracking information will display with the estimated delivery date and package travel history.

Option 2: Track with order number and name
** Click Order Status in the footer at the bottom of the home page. Order Status.
** Enter your order number and your billing last name. (Be sure to capitalize the CUS at the end of the number. For example: 00123456CUS.) Click Go.

** In the right column of the Order Details page, find Track Shipment and click the blue tracking number.
** Your tracking information will display with the estimated delivery date and package travel history.

U.S. Shipping Rates & Delivery Estimates :

Shipping Method Estimated Delivery Time Cost Delivery Days Carrier
Economy 3-6 business days $4.99 Mon-Sat FedEx Smart Post (via USPS)
Ground 2-5 business days $6.99 Mon-Fri FedEx Home
3 Day 3 business days $8.99 Mon-Fri FedEx Express
2 Day 2 business days $12.99+** Mon-Fri FedEx Express
Overnight 1 business day $19.99+** Mon-Fri FedEx Express

Economy, Ground, 3 Day & 2 Day :
** Order will ship within 1 to 2 business days (Mon-Fri)

Overnight :
** Orders placed after 1 pm EST / 10 am PST will be shipped the following business day (Mon-Fri).
** 2 Day and Overnight charges will vary according to the value of your order.

Order Total FedEx 2 Day Express FedEx Overnight
Under $50 $12.99 $19.99
Over $50 $14.99 $23.99
Over $75 $16.99 $25.99
Over $100 $19.99 $28.99
Over $125 $21.99 $31.99
Over $150 $23.99 $34.99
Over $175 $25.99 $36.99
Over $200 $28.99 $38.99
Over $225 $30.99 $41.99
Over $250 $32.99 $44.99
Over $300 $37.99 $44.99

Shipping Notes :
** Crocs.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
** Expedited shipping methods are not available for PO Boxes, PR, VI, or APO/FPO/DPO addresses.
** 2 Day and Overnight shipping methods are available to all 50 United States
** Economy, Ground, and 3 Day delivery estimates apply to orders shipped within the lower 48 United States.

** Economy Delivery to Alaska and Hawaii may take 10-12 business days.
** Delivery to Puerto Rico and Virgin Islands may take 3-4 weeks via Economy delivery.
** APO/FPO/DPO deliveries may take 4-6 weeks via Economy delivery.
** Orders are not shipped or delivered on weekends or holidays.

Shipping Damage :
** If you feel an item purchased at Crocs.com was damaged during shipping,
** please contact customer service for an exchange or refund within 90 days of shipping arrival.

You may also call us at 1-866-306-3179 or live chat with us during the hours below :
Monday – Friday: 7:00 am to 6:00 pm MST
Saturday / Sunday: 8:00 am to 4:30 pm MST

Mail Us :
Crocs Retail, LLC.
7477 East Dry Creek Parkway
Niwot, CO 80503
USA

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