bangladeshpost.gov.bd Electronic Money Transfer Service : Bangladesh Post Office

Name of the Organization : Bangladesh Post Office
Type of Facility : Electronic Money Transfer Service
Country : Bangladesh

Website : http://www.bangladeshpost.gov.bd/EMTS.asp

Electronic Money Transfer Service :

** The regular paper based money order service of the post office seemed a time consuming, expensive and inefficient approach of remit money to any part of the country.
** There was a demand for quick transfer of money to locations where the beneficiary can collect and use it instantly.

Related : Bangladesh Post EMS Article/Parcel/ Registry Letter Status Check : www.statusin.org/4109.html

** With this perspective in view, Bangladesh Post launched a new money order service named Electronic Money Transfer Service (EMTS), commonly known as Mobile Money Order Service.
** This fulfilled the expectations of people to remit the desired amount of money to their near and dear ones so as to utilize when they need.

** This is mobile as well as web based remittance service available in all important post offices of the country.
** The sender can send the money within a minute and recipient/beneficiary can collect it instantly.
** Both sender and recipient get confirmation of the remittance and disbursement as soon as it is made in their mobile phones.

Area Coverage :
** This service is available in all important post offices of the country.
** Presently 2750 post offices provide the EMTS which is covering all district, upazilla/thana and important/busy rural post office locations.
** Every month hundreds of post officials are being trained and the service is expanded to those locations.

EMTS Tools/Devices :
** Bangladesh Post maintains a server and call center to monitor and support the service.
** All Electronic Money Transfer Service locations (post offices) are equipped with computer, internet connectivity and/or mobile phones which are used to send the issue or payment request to the server.

Procedure :
** The sender goes to the post office and fills up an issue form (EMO -1) giving required information like sender name, address, mobile phone number, recipient’s name, address mobile phone number, amount of money to be sent etc.

** The post office staff sends the information to the central server through the computer or official EMTS mobile phone.

** When the request is accepted and confirmed by the server through issuing SMS generating a 16 digit unique PIN to senders mobile phone and a separate confirmation message is sent to issuing post office.

** The sender shall inform the recipient to collect the money from his/her nearest post office.
** The recipient goes to the post office and again fill up the disburse form (EMO-2) and claim the money showing the PIN.
** The post office counter operator verifies the information given by the recipient from server with those used earlier by sender; if everything is match the disbursement procedure is made.
** As soon as the disbursement is completed the sender is again confirmed by another SMS generated by the server.

Features :
1.Remittance in a minute
2.User Friendly- adoption of mobile phones & applications
3.Maximum Area coverage: Locations distributed throughout the country (presently 2750 POs), to be expanded to all Post Office locations
4.Transaction security ensured by a 16 digit auto PIN generation mechanism
5.Independent of Mobile Operator-customer enjoying mobile operator’s service can use this service.
6.EMTS devices not specific to power sources like electricity -have freedom of using any Source of Power (electricity, battery, solar charger)
7.Ensure customer satisfaction- Daylong well acquainted Help Desk Service

8.Optional Corporate Services:
a)One 2 Many transactions-Option for Salary Disbursement
b)Many 2 One Transactions- Option for collection of tution/Admission fees from students

9.Location Independent Disbursement
10.Widely used Network Partner- Banglalink Mobile Operator
11.Database Management and Security-VPN Connectivity
12.Scope to add new value added service and future expansion