singpass.gov.sg Check Application Status Singapore
Organisation : Government of Singapore SingPass
Facility : Check Application Status
Country : Singapore
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Check Application Status here : https://www.singpass.gov.sg/home/ui/login
Website : https://www.singpass.gov.sg/spauth/login/loginpage?URL=%2F&TAM_OP=login
Check Application Status :
Please provide your SingPass ID and Date of Request, or Reference ID of your application.
Related : Singapore Personal Access Apply SingPass : www.statusin.org/46.html
Note: Please do not click browser BACK or REFRESH buttons as this may end your transaction.
What is my SingPass ID?
By default, your SingPass ID is your NRIC or FIN.
For Singapore Citizens & Permanent Residents, your SingPass ID is your NRIC number (e.g. S1234567X) or CPFB unique account number (e.g. SA123456Z).
For Personalised Employment/Employment/Dependant/S-Pass & Work Permit holders, your SingPass ID is your Foreign Identification Number (FIN) e.g. F1234567X or G1234567Z.
I have forgotten my SingPass ID. How do I retrieve it?
You can retrieve your SingPass ID via one of the following options:
(a) Access the Retrieve SingPass ID function on the SingPass website and enter your personal information and registered contact details. After successful verification, your SingPass ID will be sent to your mobile phone or email address.
(b) If you require further assistance, you may visit the nearest SingPass Counter with the necessary documents for verification and request to retrieve your SingPass ID.
If you need any clarification or have queries about your SingPass account, you can contact the SingPass Helpdesk at +65 6643 0555 or support[at]singpass.gov.sg
How do I change my current SingPass password online?
You can access the Change My Password function on SingPass website to change your password. A One-Time Password (OTP) will be sent to your mobile number or email address for verification. Please note that the OTP is only valid for two minutes. After which, you will be prompted to enter your current and new password.
Please note the following when creating your password:
(a) Your password needs to consist of 8 to 24 alphanumeric characters, with at least 1 letter and 1 number. It should preferably contain capital letters and symbols. Special characters, excluding space, can be used (e.g. hgu%7$).
(b) Your new password cannot be the same as any of the past five passwords used.
(c) Your password cannot be the same as your SingPass ID, or contain the numeric values of your NRIC / FIN and the word “pass” or “pwd” (e.g. 12345Pwd, Password1, pass1234, S1234567).
(d) You are advised not to use a password that can be easily guessed, such as your contact number, date of birth, identity card number or family member’s name.
If you require further assistance in completing the above process, check out the SingPass Instructional videos for step-by-step guidance. If you need any clarification or have queries about your SingPass account, you can contact the SingPass Helpdesk at +65 6643 0555 or support[at]singpass.gov.sg
I have forgotten my password. What do I do?
You will need to reset your SingPass password via one of the following options:
(a) Access the Reset Password function on the SingPass website. Please note that this is applicable only if you have registered your contact details and set up your security questions and answers.
(b) If you have forgotten your security answers or are unable to complete the above process, you can request for a pin mailer password online by accessing the Mail My Password function on the SingPass website. You will receive the pin mailer password via mail (to your registered address) within four working days for local addresses.
If you require assistance in completing the above process, check out the SingPass Instructional videos for step-by-step guidance.
(c) If you require further assistance, you can visit the nearest SingPass Counter with the necessary documents for verification and request to reset your SingPass password.
To ensure that you can reset your password online in the future, please update your contact details and security questions by accessing the Update Account Details function on the SingPass website upon your next login.
I am residing overseas and I cannot reset my password online immediately as I have not set up my contact details or security questions. What do I do?
If you are overseas and cannot reset your password online, please access Mail My Password function on the SingPass website. A pin mailer password will be mailed (to your registered address). Please note that there will be a longer delivery time for overseas mails.
Upon receiving your pin mailer password, please access the SingPass website and log in with your SingPass ID and the password that is provided in the pin mailer. You will be prompted to reset your password before you can use your SingPass account.