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nbv.vu IsiNet Service : National Bank of Vanuatu

Organization : National Bank of Vanuatu
Facility : IsiNet Service
Country : Vanuatu

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Website : https://www.nbv.vu/
Login Here : https://online.nbv.vu/ut:login

IsiNet Service :

** These Terms and Conditions apply to IsiNet Personal as at 29 April 2017.
** IsiNet Personal is the NBV’s internet banking service for non-business customers.

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** These Terms and Conditions operate in conjunction with the terms and conditions applicable to account(s) which you may access using IsiNet Personal, the content of the IsiNet Personal application form and NBV’s Electronic Banking Service Terms & Conditions and set out your rights and obligations in the use of this service.

Your use of IsiNet Personal is taken as confirmation that you have read, understood and accepted these Terms and Conditions and that you are legally bound by them.

** NBV reserves the right to vary or modify these Terms & Conditions without notice. Subsequent use of IsiNet Personal will be taken as confirmation that you have read, understood and accepted these modifications.

** Please read these Terms and Conditions carefully before you use IsiNet Personal. If you do not understand any part of them, or if you have any questions, please speak with NBV staff at any branch or call NBV’s Helpdesk on 22201 during business hours.

Access to IsiNet Personal :
** All applications for IsiNet are done online from the NBV web site. When the application is completed it is sent to your local printer and is printed.

The application process then moves to selection of a password which is to be alpha numeric and between 6 and 15 characters, then to selection of 3 security icons. To assist with additional identification, 4 questions are to be selected and answers provided.

** When the application process is completed an email with a copy of the application form is automatically sent by the Bank to your registered email address.

After signing the form it is to be lodged at your local NBV branch for assessment and approval. If the application is accepted NBV sends out another email informing you that the service is ready for use.

Adding/Deleting Accounts :
** You nominate the customer numbers that you wish to access or link using IsiNet, however, NBV makes the final decision as to whether access to a customer number or account is restricted or not approved. If your request is not approved or access is restricted then NBV will inform you.

** If an account is held jointly by two or more persons and there is not a single signing authority then access to all accounts with the same customer number will be restricted to “view” only.

** Changes to customer numbers that can be accessed are to be made on the IsiNet Personal Amendment forms and are to be lodged at your local NBV branch.

Limits :
** NBV limits the maximum total value of transactions for all transaction types (excluding transfers between linked accounts) within a 24 hour period.

A default limit of Vt1,000,000 applies. You can make arrangements to increase or decrease this limit. NBV has the sole discretion to approve requests for limit increases.

** If the Overseas Transfer functionality is approved limits may also be imposed by NBV.
** NBV may change or impose limits on the amount of transactions at its sole discretion.

** If you elect to increase the Daily Limit you acknowledge this could, in the event of unauthorised transactions, increase your liability

Security Identification Protection :
** NBV employs a high level of security monitoring and software, including 256 bit SSL encryption technology.

NBV strongly recommends that you safeguard your personal and account information with up to date internet security software and operating system updates. NBV does not guarantee that any data transmission over the Internet is totally secure.

** You are responsible for ensuring that your Security Identification is secure and protected from unauthorised use and that you take adequate precautions to protect your computer or mobile device from unauthorised use.

** You agree to notify NBV immediately (without delay) should you become aware of any unauthorised person gaining access to your Security Identification.

** You should change your Password and Security Icons frequently.

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