services.mom.gov.sg iSubmit Service : Ministry of Manpower Singapore
Organization : Ministry of Manpower
Facility : iSubmit Service
Country : Singapore
Website : https://www.mom.gov.sg/
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How To Use MOM Singapore iSubmit Service?
Use iSubmit to submit electronic or scanned copies of documents to the Work Pass Division. You can use iSubmit to submit electronic or scanned copies of your documents to the Work Pass Division. We will send you an email to acknowledge once your documents are submitted successfully.
Related / Similar Service : MOM Work Pass Card Registration Singapore
Ensure that you are authorised to submit the required information and documents.
To submit documents using iSubmit :
** Go to iSubmit.
** Fill in your particulars (salutation, name, email address, identification number, contact number, etc.).
** Choose the Request Type from the drop-down list.
** Attach electronic or scanned copies of the documents you wish to submit.
i. The total size of the attachments must be under 5MB.
ii. Scanned documents must be in PDF or JPG format.
** Fill in a Subject for your request, e.g. “Appeal for rejected Employment Pass application”.
** Fill in the message for your request.
** Check the Declaration checkbox if you have the proper authorisation.
** Click Submit to submit your request.
If you have submitted your request successfully, you will be directed to a webpage displaying your case Request ID number. You will also receive an email acknowledgement. Quote your Request ID number if you need to contact MOM.
If the Submit button is disabled, you need to wait until your file finishes uploading before you can click it. Your file has been uploaded when you see the filename next to the Attachment field.
FAQ On MOM Singapore iSubmit Service
Frequently Asked Questions FAQ On MOM Singapore iSubmit Service
1. What are the requirements for uploading documents
** Ensure that your scanned copies are clear and correct. If not, you may be asked to re-submit them.
** The total size of the attachments should not exceed 5MB.
** If you are submitting scanned documents, they must be in PDF or JPG format.
2. How do i Check the status of submitted documents
** You can’t track the status of the submitted documents.
** However, after using iSubmit, you should receive an acknowledgement with an estimated processing time.
3. What Documents can I Submit?
** The table below lists the types of documents that you can submit through iSubmit. It also indicates the corresponding request type, which you must choose from a drop-down list.
** To submit the “Manage EPOL/WPOL access (business employers)” form, choose 3.
** EP Online and WP Online Accounts Administration from the Request Type drop-down list.
| # | Request type | Pass type | Documents you can submit |
| 1 | Work Pass application matters (excluding Work Permit) | All pass types, except Work Permits |
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| 2 | Update of pass holder’s personal particulars or company information Note: Not for amending application details. |
All pass types, except Work Permit |
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| 3 | EP Online and WP Online accounts administration | All pass types |
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| 4 | Amendment of information/particulars for foreign workers and FDWs | Work Permit | Requests to change worker’s information or particulars.
(Except for name, date of birth, passport number, passport expiry date, marital status, occupation and salary, which should be done using Work Permit Online instead.) |
| 5 | Work Permit application matters for FDWs (supporting documents and appeals) and 6ME for FDWs and foreign workers | Work Permit for FDW |
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What happens If my IPA expired before getting the Acknowledgement.
How many days do I need to to wait for the result for the appeals?