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Rastriya Banijya Bank eBanking Nepal : rbb.com.np

Organization : Rastriya Banijya Bank Limited (RBBL)
Facility : eBanking
Country : Nepal
Website : https://www.rbb.com.np/

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eBanking :

At Rastriya Banijya Bank, we facilitate banking with a click of a mouse by which you can track your account from anywhere in the world. RBB has robust, instant, secured and reliable banking solution for its clients.

Related : RBB Mobile Banking Rastriya Banijya Bank Nepal : www.statusin.org/29592.html

Service Offered :
Enquiry :
** General Information : Information about the customer
** Account Information : Information about selected customers
** Account Statement : Account statement of the specified period
** Interest Statement : Statement of calculated and posted interest
** L/C List : List of L/Cs outstanding

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** G/T List : Outstanding guarantee list
** TR Loan List : Details of Trust Receipt (TR)
** Customer Details : Detail information of customer
** Obligor Report : Obligor Report of the customer
** User History : Detail login history

Message :
** From Bank : Message sent by the Bank to the customer
** To Bank : Messages to the Bank by the customer

Utilities :
** Change Password : To change password
** Create New User : The corporate customer can create new user for his/her account
** Edit/Drop User : The corporate customer can edit/drop user for his/her account

Registration Details :
The registration charge is free of charges

Process :
** Choose, your account holding branch from dropdown menu.

** Enter your user Id and password on Customer Code and Password field. Leave Sub-Code blank for Personal account otherwise as given (this is for corporate account having multiple user access).

** Change password of your own with the given password criteria as sent in your email.
** You will be asked to enter password as sent in your email. Please type accordingly.

** Your will be asked to change second password which must be different from your first password.
** After successful changes of second password, you will be logged in.

** Please, you can find different menus as per your request on e-banking services. Click on them and enjoy RBB e-banking facilities.
** You can log out by clicking on the Logout button on upper right corner.

Fees, Charges & Limits :

Fees, Charges & Limits Individuals account
(in NRP)
Institutions account
(in NRP)
RBB Staff A/c (in NRP)
Description
Joining fee for client Free Free Free
Annual Fee for Clients (next year onwards) Free Free Free
Password Re-generate charge 50 50 Free
Per transaction limit amount  minimum 1,000 1,000 1,000
Per transaction limit amount  maximum 25,000 25,000 25,000
Per day limit amount 1,00,000 2,50,000 1,00,000
Third Party Balance Transfer 5 or 0.015% whichever higher 50 or 0.025% whichever higher Free

FAQ – eBanking :
How do I get e-banking services?
Please, download e-banking form from RBB site (.rbb.com.np) ; fill it correctly and drop it to your account holding branch. The branch will verify your account and sent it to head office for further process. You will get e-banking facility in 24-72 hr. after receiving the hard copy of duly filled e-banking form.

What software do I need for Internet Banking?
Microsoft Internet Explorer 5.0 or above

How can I bookmark a page?
Click on Favorites and then Add

How safe is my personal data and accounts?
Online secure e-Banking Guarantee :
** We use industry standard levels of security to protect you against fraud on RBB Internet Banking. You must be careful and take reasonable steps to keep your security information secret at all times. If you found in suspicion, contact us immediately.

Passwords :
** You’ll need to enter your User ID and password to logon to Internet banking. As long as you keep your password confidential and make sure nobody can see your PC screen when entering it, the security of the system is very high. If you doubt that someone knows your password, change it immediately.

Other tips :
** In case of using Internet banking in a public place, don’t leave the PC unattended and ensure that no one is watching while you typing password. Other, we recommend that you don’t download software if you don’t trust the source.

We recommend that you use up-to-date Anti-virus software and anti-spyware software to help protect your PC. We also suggest you to enable Personal Firewall to prevent unauthorized person from Accessing your computer and guard against the introduction of malicious program onto your PC.

How do I know it’s safe to bank via the Internet?
** RBB Internet Banking users 128-bit encryption, one of the most advanced security technologies available, to safeguard your online banking. Encryption is a process that transforms sensitive information into a string of unrecognizable characters before they are sent over the Internet, and helps provide a secure channel for data transmission.

Where do I contact for e-banking support?
** You can send email to ebanking@rbb.com.np for email support on any issues on e-banking services.

Is it possible to query on phone regarding e-banking services?
** Yes, you can call at RBB datacenter for your issues on e-banking.

Where do I call for support?
** please, Call atfollowing number.
** +977-1-4252595 Ext. 2840, 2841

1 Comment
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  1. Parash Chaudhary

    I want to know my eBanking status whether it is active (or) not.

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